Teams at Inovalon

Support onboarding and integration of new clients: gather requirements, validate data readiness, perform system and data analysis, troubleshoot conversions, build and configure systems, document root causes, participate in on-call conversion support, and collaborate across implementation, go-live, and optimization while maintaining HIPAA and regulatory compliance.

Lead design, execution, and optimization of omni-channel campaigns in Marketo. Own platform administration, governance, lead lifecycle, scoring, deliverability, and CRM integration. Apply AI/LLMs to automate and personalize campaigns, mentor junior staff, build reporting and testing frameworks, and drive operational maturity and compliance (including HIPAA).

Lead and grow the Sales Engineering organization to drive pipeline, bookings, adoption, and expansion for Provider products. Define strategy, operating and coverage models, recruit and coach team members, craft custom solutions with cross-functional partners, and act as external commercial face while ensuring HIPAA compliance and customer-centric innovation.