Teams at Instrumental

Operate, improve, and scale Instrumental’s AWS-based SaaS platform through automation, infrastructure engineering, CI/CD, observability, reliability improvements, and incident response. Build secure production infrastructure, eliminate operational toil, support on-call operations, investigate root causes, and partner with engineering and security teams. The role requires expertise in AWS, Infrastructure as Code, monitoring, containers, scripting, and production SaaS environments.

Operate and scale Instrumental’s commercial SaaS platform on public cloud infrastructure. Build reliable distributed systems, automate infrastructure and operations, manage Kubernetes and infrastructure as code, and improve monitoring, logging, application performance, security, and compliance. Establish and measure reliability, performance, and efficiency KPIs while independently driving impactful projects in a fast-paced startup environment.

Operate, improve, and scale an AWS-based SaaS platform through production operations and engineering. Responsibilities include infrastructure automation, CI/CD, observability, incident response, root cause analysis, on-call support, reliability improvements, and reducing operational toil. The role partners with software engineers to improve scalability, security, operational workflows, and production readiness.