Jobs at Interra Health, Inc.

The Technical Account Specialist provides front-line support for customers, helping to resolve issues in the prescribing process while ensuring exceptional customer service and communication.

Serve as the clinical point of contact across the product portfolio: triage and resolve clinical issues, support customer engagements, validate fixes/releases, translate clinical workflow friction into product improvements, and use SQL/BI/AI tools to surface clinical trends.

Lead product management for Interra Health's core platform, setting strategy for healthcare data flows, FHIR interoperability, informatics, and multi-year roadmaps. Build and develop the PM team, drive cross-functional execution, make final tradeoff decisions, maintain market and customer intelligence, enable go-to-market launches, and encourage rigorous, AI-enabled product practices focused on measurable customer and business outcomes.

Own backlog strategy and prioritization, lead sprint planning and delivery forecasting, write complex user stories, manage dependencies and risks, drive release planning and cross-team coordination, facilitate agile ceremonies, and partner with engineering to ensure high-quality delivery. Use delivery metrics and AI tools to improve processes and inform product decisions.

Provide strategic transactional and regulatory legal advice to commercial teams, draft/review enterprise agreements (NDAs, BAAs, vendor/SaaS contracts), track healthcare and privacy regulatory changes, partner with outside counsel, and advise executive leadership on risk management and policy aligned to product and business strategy.

Design, implement, and manage scalable multi-cloud data platforms and ELT pipelines (AWS/Azure). Build and optimize Snowflake data models, dbt transformations, and Airflow orchestration. Define data engineering standards, enforce governance and quality, collaborate cross-functionally, and mentor global/offshore teams.

The Senior Implementation Specialist leads customer onboarding, manages implementation projects, collaborates with teams, and enhances customer satisfaction through effective communication and process improvements.

The Implementation Specialist guides new customers through the onboarding process, manages project plans, trains users, and ensures successful integration with the product.

Design, build, and maintain cloud-native applications using .NET and React. Develop backend services, APIs, and front-end interfaces while ensuring system stability and scalability. Collaborate across teams to improve healthcare solutions through software and AI-powered tools.

As a Level 2 Technical Support Specialist, you provide advanced support and troubleshoot complex issues, mentor team members, and improve customer satisfaction processes.

Strategic HR business partner for Product, Engineering, and Operations. Drive talent strategy, org design, workforce planning, employee relations, leader coaching, change management, and scalable people programs. Champion AI adoption, use data to inform decisions, and collaborate across the People function to build capabilities and enable scaling during high-growth and post-merger integration.

Provide hands-on legal work (BAAs, NDAs, vendor and standard commercial contracts), build and run legal operations (intake, contract lifecycle, matter management), design KPI/SLA dashboards, partner with Finance and GTM/Sales and outside counsel, implement legal ops tooling (Ironclad/Freshservice/CRM integrations), champion AI adoption for legal workflows, and support General Counsel on ad hoc legal matters.