Teams at Interra Health, Inc.

The Technical Account Specialist provides front-line support for customers, helping to resolve issues in the prescribing process while ensuring exceptional customer service and communication.

Serve as the clinical point of contact across the product portfolio: triage and resolve clinical issues, support customer engagements, validate fixes/releases, translate clinical workflow friction into product improvements, and use SQL/BI/AI tools to surface clinical trends.

Lead product management for Interra Health's core platform, setting strategy for healthcare data flows, FHIR interoperability, informatics, and multi-year roadmaps. Build and develop the PM team, drive cross-functional execution, make final tradeoff decisions, maintain market and customer intelligence, enable go-to-market launches, and encourage rigorous, AI-enabled product practices focused on measurable customer and business outcomes.