Teams at Kainos

Lead and scale Customer Success across North America for Kainos' Workday products. Drive retention, adoption, value realization, and GRR through structured success planning, executive engagement, and renewal readiness. Build and develop a distributed CSM team, implement playbooks and health frameworks, leverage data and AI-enabled automation to prioritize actions, and partner cross-functionally to improve reporting, forecasting, and customer advocacy.

As a Workday Payroll Consultant, implement and configure Workday solutions, build customer relationships, provide guidance, and support junior team members.

Lead design and delivery of Workday reporting and analytics for AMS clients: build advanced/matrix/trending/composite reports, dashboards, Discovery Boards, Worksheets, and complex calculated fields; gather requirements, optimize reports, mentor junior consultants, and provide Workday best-practice guidance.