Jobs at Karbon

The Senior Billing & Revenue Analyst will own the billing lifecycle, manage Zuora systems, address billing discrepancies, support revenue accounting, and drive AI adoption in billing operations. Responsibilities include customer support, contract advisory, and accounts receivable management for a SaaS environment.

Own retention, expansion, and value realization for a portfolio of accounting-firm customers. Drive renewals, forecast revenue, identify upsell opportunities, build executive relationships, create success plans tied to KPIs, identify and remediate churn risk, and translate customer insights into product and go-to-market priorities while collaborating cross-functionally.

Lead end-to-end delivery of a complex enterprise SaaS program for a strategic customer: own planning, governance, risk, stakeholder relations, cross-functional teams, data migration, integrations, rollout, and post-go-live health to ensure conversion to full commercial deployment.

As an Implementation Specialist, you'll manage onboarding, data migration, and training for small to mid-sized firms, ensuring efficient adaptation to the Karbon platform.

Lead and architect Karbon's People Ops operational engine, embedding AI agents and automation across hiring, onboarding, compliance, benefits, HRIS/ATS integration, analytics, and cross-functional workflows. Own benefits administration for US entity, build agentic workflows, deliver real-time People/TA dashboards, coach the People team on AI fluency, and ensure ethical AI governance for employee and candidate data.

Lead and architect People Operations and TA systems with AI-native agentic workflows. Own HRIS/ATS integration, multi-country compliance checks, benefits administration (US), hiring analytics, and process automation. Coach the People team on AI fluency, govern AI usage, and design scalable, automated employee lifecycle and recruiting operations.

Karbon invites interested candidates to join their Talent Community for future job openings, encouraging diversity and direct applications.

Lead end-to-end delivery and executive engagement for a strategic enterprise SaaS program: own planning, governance, risk, cross-functional teams, customer relationship, go-live, data migration, integrations, and post-go-live health to convert the pilot into full commercial deployment.

Lead end-to-end delivery and executive relationship for a strategic enterprise SaaS program: own planning, risks, cross-functional teams, go-live, post‑go‑live health, and conversion to full deployment.

Lead end-to-end delivery and commercial success for a strategic enterprise customer program. Own planning, risk governance, cross-functional team execution, stakeholder relationships, and go-live outcomes across onboarding, data migration, integrations, training, and post-go-live health reporting to drive conversion to full deployment.

Own end-to-end billing operations and collections for a global SaaS customer base, serve as the internal Zuora expert, support month-end revenue accounting (ASC 606), resolve complex billing scenarios, advise on contract-to-billing translation, drive AI-enabled automation and anomaly detection, and collaborate cross-functionally to improve processes and customer experience.

The Sales Account Executive is responsible for managing leads, engaging in outbound sales, and demonstrating value to prospects while optimizing their operations.