Teams at Kestra Medical Technologies Inc.

Leads internal IT teams and managed service providers across enterprise systems, infrastructure, integrations, IT service management, vendor governance, budgets, security, compliance, and technology roadmap execution. Oversees platforms including ERP, CRM, QMS, PLM, field service, and infrastructure while managing operational governance, service performance, risk, business continuity, and supplier relationships in a regulated medical device environment.

Leads Customer Order Managers and oversees DME order processing, benefits verification, revenue cycle operations, workforce planning, automation, and performance improvement. Partners with Finance, Commercial, Clinical, and Revenue Cycle stakeholders to improve cost-to-serve, denial reduction, cash acceleration, order conversion, and patient outcomes. Manages escalations, leadership development, organizational design, reporting, and operational compliance while supporting Medicare and payer requirements.