Jobs at KeyBank

Partners with business leaders across Washington and Alaska to execute people strategies covering recruiting, onboarding, talent and leadership development, performance management, engagement, compensation, employee relations, and change management. Uses data-driven insights, coaching, and influence to improve organizational effectiveness and employee outcomes. Supports workforce planning, succession planning, calibration, training execution, compensation inquiries, engagement surveys, and less complex employee relations cases.

Serves bank clients through transaction processing, cash handling, problem resolution, financial wellness guidance, and proactive relationship-building. Identifies client needs, recommends suitable financial products and digital banking solutions, supports sales and referral goals, maintains compliance and security procedures, and collaborates with branch teammates. The role requires Saturday availability and may involve driving between multiple branch locations.

Manages middle-market business clients by acquiring, expanding, and retaining relationships. Oversees cash management services, client agreements, maintenance requests, implementations, compliance activities, research, training, and service-level adherence. Partners with implementation, account maintenance, and sales teams to resolve client needs, generate cross-sell opportunities, and ensure client satisfaction.

Provides investment services and financial wellness planning to mass-affluent clients with $50,000 or more in investable assets. Grows new and existing relationships, develops comprehensive financial plans, sells investment solutions, identifies banking opportunities, and achieves sales and referral goals. Partners with branch teams and centers of influence, coaches branch personnel, coordinates investment product delivery, and maintains compliance with company policies and client best-interest standards.

The Commercial Analyst supports sales and credit functions, creates client pitch materials, manages loan processes, and ensures data integrity in documentation. Responsibilities include working with teams on credit approvals and conducting client due diligence.

The Private Client Advisor will provide financial wellness and investment solutions to Mass Affluent clients while expanding client relationships through comprehensive financial planning and sales processes.

Leads wealth-market sales growth and asset expansion across a defined territory through Private Client Advisors and licensed branch employees. Responsibilities include recruiting, training, coaching, developing, and retaining sales staff; managing sales goals; building retail banking and internal partner relationships; coaching investment planning, referrals, cross-selling, and book-of-business growth; and maintaining knowledge of investment products, markets, and industry trends.

Provides branch-based financial services, processes cash and other transactions, resolves client issues, and identifies opportunities to deepen client relationships. Recommends financial products and wellness solutions, educates clients on digital banking, conducts proactive outreach, meets sales and activity goals, maintains compliance and cash-balancing standards, and collaborates with branch teammates. The role requires Saturday availability and may involve driving between locations.

Serve branch clients by processing transactions, handling cash, and resolving service issues (70%), while conducting financial wellness conversations, recommending products, and pursuing sales and referral opportunities (30%). Maintain compliance, partner with branch teammates, educate clients on digital channels, and meet activity and outcome goals. On-site role with occasional driving and Saturday work.

Serves as the primary financial advisor and relationship manager for commercial agribusiness clients. Leads business development, prospecting, portfolio management, credit underwriting, risk assessment, cross-selling, and strategic client advisory. Develops customized banking solutions, manages asset quality and profitability, collaborates with product and credit teams, leads client reviews, and mentors junior relationship managers. Requires strong commercial banking, credit, financial analysis, sales, and agribusiness expertise.

Supports Payments Advisors and business partners through pipeline management, financial modeling, payment process analysis, deal audits, industry research, reporting, presentations, RFP responses, and client onboarding. Collaborates with fintech partners and product teams on payment solution development and integrations. Builds client relationships, supports business development and strategic solution roadmaps, and uses Salesforce, Tableau, and industry tools to develop reporting and analytical insights.

Conduct independent third-line credit risk reviews of complex private credit and commercial lending portfolios. Assess underwriting quality, risk ratings, covenant compliance, collateral, portfolio trends, concentration risks, regulatory adherence, and risk governance. Lead review teams, identify emerging credit weaknesses, produce reports and recommendations, advise senior management, mentor junior reviewers, and support special projects and continuous risk intelligence activities.

Leads data security governance across database monitoring, encryption, certificate and key management, HSM operations, data masking, and cryptographic asset inventory. Manages a security governance team, develops controls and procedures, supports audits and regulatory inquiries, partners cross-functionally, and drives post-quantum cryptography readiness, automation, metrics, service reliability, and operational maturity.

Leads risk-based internal audits of complex enterprise projects, technology transformations, regulatory programs, and emerging technology initiatives. Evaluates governance, risk management, controls, project health, and regulatory compliance; documents findings; communicates recommendations to senior leaders; monitors remediation; coordinates cross-functional audit teams; mentors staff; and improves technology risk oversight capabilities.

Partners with Commercial Bank leadership to analyze financial performance, forecast loan portfolio and fee growth, develop profitability models, report on market performance, identify risks and opportunities, and present insights to senior leaders. The role also supports regulatory reporting, strategic initiatives, and ad hoc financial analysis while building relationships across teams.

The Technical Lead will design, build, and modernize IVR and Voice Bot platforms, providing technical ownership and leadership in a hands-on role within the Contact Center Technology department.

Leads KeyBank’s Red Team and offensive security program, including adversary emulation, penetration testing, physical and application assessments, cloud security testing, AI security evaluations, and purple team exercises. Develops testing strategy, methodologies, tooling, metrics, and maturity roadmaps; mentors engineers; coordinates internal and third-party engagements; validates remediation and attack paths; and presents findings and strategic recommendations to executives and cybersecurity stakeholders.

Leads analysis, design, development, testing, deployment, and maintenance of banking software on mainframe systems. Owns production-ready code, architectural design, reliability, performance, security, compliance, code reviews, debugging, testing, release management, and continuous improvement. Collaborates across teams using agile and DevOps practices while supporting large transaction-based systems and minimizing customer impact.

Advance the cyber threat intelligence program by collecting and analyzing threat data, producing strategic forecasts and executive briefings, assessing control gaps, and translating cyber, geopolitical, financial services, and emerging technology risks into business decisions. The role supports incident response, risk prioritization, threat hunting, vulnerability management, exercises, intelligence sharing, stakeholder engagement, and mentorship of junior analysts.

Administer and enhance enterprise data security platforms, including SecuPi, while implementing access controls, masking, encryption, tokenization, monitoring, classification, and DLP across databases, cloud platforms, applications, and AI services. The role integrates security tools with IAM, PAM, SIEM, SOAR, and monitoring systems; troubleshoots complex environments; develops automation; investigates anomalous access; supports audits and incidents; and partners with infrastructure, cloud, database, application, privacy, and governance teams.