Teams at Keyfactor

The Operations Analyst supports efficient workflows within Keyfactor, collaborates with Sales to understand customer needs, and implements new processes for service delivery.

The Technical Support Engineer resolves complex technical issues, engages with customers, manages cases, and ensures operational continuity while contributing to knowledge improvements.

Lead technical pre-sales engagements and solution design for enterprise customers, translating product capabilities into tailored PKI and identity/security architectures. Drive strategic account solutions, collaborate with product and engineering, mentor junior engineers, participate in product testing, and support sales initiatives. Work includes onsite/virtual customer meetings, deployment roadmaps, and cloud integration across Azure, AWS, and GCP.