Teams at Kline Galland

Directs social services in a long-term care community, advocating for resident rights, coordinating discharge planning and care transitions, conducting psychosocial assessments, developing service plans, counseling residents and families, facilitating care meetings, connecting individuals with community resources, maintaining documentation, and ensuring regulatory compliance. The role also leads interdisciplinary collaboration and quality improvement initiatives.

Leads compliance, quality improvement, education, data analysis, medical records oversight, and survey readiness for home health and hospice programs. The role audits documentation, develops performance dashboards, coordinates regulatory reviews, trains staff, and partners with clinical and operational leaders to improve compliance, workflows, accountability, and patient-care outcomes.

Provides grief counseling and bereavement services to hospice patients’ families, caregivers, and staff. Assesses emotional risk, develops care plans, coordinates referrals, supports program development, participates in interdisciplinary hospice activities, documents services, and ensures Medicare compliance. The role also provides community grief and loss services and requires independent work, strong communication, counseling expertise, and collaboration with hospice teams.