Teams at Magnet Forensics

Manage and grow a public sector software sales territory across state and local government agencies. Responsibilities include territory planning, prospecting, qualifying leads, expanding existing accounts, structuring agreements, running demos with technical consultants, negotiating procurement cycles, maintaining CRM records, and attending customer visits and conferences. The role focuses on digital investigative software sales and requires approximately 50% travel within an assigned territory.

Own production reliability and infrastructure operations for the GrayKey cloud platform. Responsibilities include AWS monitoring, incident response, vulnerability remediation, networking, IAM and Okta administration, EKS and Argo CD operations, backups, recovery testing, Terraform changes, cost optimization, automation, documentation, and compliance support. The role requires independent work during Pacific and Mountain time-zone hours and involves less than 5% travel.

Process and fulfill customer orders, maintain Salesforce contract and account data, create software licenses, invoice customers, manage inventory, prepare reports, document workflows, and support sales and finance teams. The role also handles customer inquiries, financial records, credit memo matching, vendor forms, and contractual compliance while meeting service-level agreements and key performance indicators.