Teams at Marqeta

Lead and transform disputes and chargebacks operations by managing BPO partners, analyzing performance data, optimizing processes, ensuring compliance (Reg E/Reg Z), implementing tooling and AI, coaching staff, handling escalations, and improving cardholder and client experiences.

Own end-to-end opex and headcount forecasting for a functional area, partner with functional leaders and Accounting, build and automate reporting and models, contribute to annual and long-range planning, present analyses to senior leadership, and apply GAAP treatment within your scope.

Lead the technical roadmap and design for Marqeta's core issuing and processing platform. Drive high-impact initiatives to improve performance, reliability, scalability, and cost-efficiency. Write, review, and optimize code across the stack, partner with product, mentor technical leads, and evangelize best practices for resiliency, security, and multi-region systems.