Mattermost
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As a Sr. Technical Account Manager at Mattermost, you will serve as the primary technical lead to guide key customers through implementation, integration, and expansion of their use of Mattermost as the central communication platform for their DevOps and technical teams. You will be responsible for delivering the onboarding process, making architectural recommendations, delivering best practices and consulting, resolving issues, capturing documentation, identifying integration opportunities, and presenting technical information to customers.