Jobs at MetLife

Manage large group insurance client relationships with a focus on reporting and metrics. Serve as primary liaison, deliver client reports and insights, lead projects and implementations, drive strategic initiatives, mentor junior staff, and ensure accurate system data and documentation.

Partner with U100 sales to drive small-business growth by delivering analysis, reports, dashboards, and strategic sales support. Recommend process improvements, correct operational errors, lead projects, train sales on platforms, and support renewals and financial/contract evaluations.

Provide high-level administrative support to the SVP of Disability Service & Operations: manage complex domestic and international travel, calendars and inboxes, schedule and coordinate meetings/events, prepare materials, process expenses and invoices, liaise with senior leaders and partners, and maintain confidentiality and executive-level communication.

Define customer needs and design product solutions for disability and absence benefits. Analyze data to identify gaps, reengineer processes using AI and APIs, manage backlog focused on value delivery, and partner with stakeholders to validate solutions and improve customer and operational outcomes.

Lead global recruitment marketing strategy to attract and convert talent across 40+ countries. Design and execute paid media, email, social, and talent CRM campaigns, embed AI to scale output, enable recruiters and hiring managers, and improve hiring KPIs like conversion and time-to-fill while collaborating with leaders, marketing, communications, and HR.

Sell and manage group benefits (life, disability, dental, vision, voluntary) in the Utah market. Build broker and client relationships, develop strategic sales plans, grow renewals and new business for 2,000–4,999 life groups, coordinate cross-functionally for implementation, and track pipeline and sales activity to meet territory goals.

Provide phone and digital customer support for insurance policy, coverage, billing, and service inquiries. Use AI-guided tools and CRM systems to resolve complex issues, validate call summaries, document interactions, escalate as needed, and contribute to process improvements. Participate in paid training and ongoing development.

Lead a regional financial team overseeing billing, analysis, forecasting, and reporting. Partner with Sales and Client Services, own revenue and earnings projections, drive process improvements and compliance, manage year-end reporting and key financial approvals, and build cross-functional relationships to meet customer and financial goals.

Support credentialing, licensing, and regulatory workflows for licensed employees. Coordinate with Compliance, FINRA, screening teams, and vendors; provide training, reporting, backup coverage across CLEAR processes; contribute to process improvements and small projects to improve efficiency and compliance.

The Inbound Sales Representative will handle incoming sales inquiries from pet parents, optimizing leads and providing excellent customer service to drive new pet insurance policy sales.

Lead design, build, automation, and maintenance of enterprise reports, dashboards, and Alteryx workflows. Analyze operational and transactional data, produce executive summaries, recommend metrics and process improvements, and own a report portfolio while partnering with stakeholders to drive data-informed decisions.

Drive new sales and growth for General Agents, Third-Party Administrators, Associations, Unions, and Trusts. Build and maintain intermediary relationships, create regional growth plans, execute sales strategies, coordinate stewardship meetings, and partner with internal sales, service, implementation, and underwriting teams. Support national events and travel as needed.

The VP of Enterprise Relationship Management will enhance strategic partnerships, lead global collaborations, and shape the future of relationship management at MetLife, focusing on business retention and new development.

This role involves originating and managing agricultural loans, fostering relationships with clients, and overseeing the agricultural investment portfolio in Southern states.

The Senior Consultant in PAM will lead initiatives to enhance security capabilities, align project goals with business requirements, and ensure organizational security compliance.

The AVP, Business Controls oversees risk management in business solutions, ensuring effective control practices and metrics development across global teams.

Manage a team to achieve claims accuracy, customer centricity, and expense targets. Coach, remove barriers, analyze data, implement improvements, support quality assurance, and drive outcomes through performance management and process enhancements.

The Customer Care Advocate guides customers through complex insurance-related inquiries, using AI tools to enhance service accuracy and efficiency while ensuring compliance and customer confidence.

The role involves business development and asset origination in agribusiness lending, managing relationships and loan structuring, as well as collaborating with credit analysts and loan closing teams.

The Business Procedures Consultant oversees projects, ensures operations meet objectives, analyzes data for improvements, and communicates changes effectively.