Teams at Mozilla

Diagnose and fix WebGL bugs in Gecko using C++ and Rust, including security issues. Develop and land tested fixes, participate in code reviews, manage the WebGL bug queue, and improve Firefox graphics functionality. The role requires graphics or GPU experience, strong multithreaded debugging skills, and familiarity with sandbox and IPC architectures. Browser-engine, Gecko, security research, or fuzzing experience is preferred.

Own end-to-end recruiting for complex technical, staff-level, and leadership roles. Develop advanced sourcing strategies for niche technical communities, advise senior leaders on hiring plans and organizational design, lead candidate negotiations and closing, improve recruiting workflows, apply career-level guides for consistent calibration, and build diverse long-term talent pipelines.

Build and operate Mozilla’s first B2B technical support operations capability. Own support vendors, workflows, training, capacity planning, metrics, governance, escalations, incident response, and continuous improvement. Coordinate with Product, Engineering, Customer Success, Sales, Legal, Finance, and Procurement to deliver reliable enterprise support. Translate customer and support insights into improvements across products, processes, tooling, documentation, and automation.