Teams at Narmi

The Director of Customer Success leads enterprise bank and credit union accounts, focusing on customer relationship management, growth, and satisfaction while mentoring a team and collaborating with Product and Engineering.

Lead finance and accounting functions including strategic finance, FP&A, accounting/controllership, audit, tax, treasury, fundraising support, and investor relations. Partner with founders, board, and cross-functional leaders on planning, forecasting, pricing, M&A readiness, and scaling the finance team while maintaining strong controls and GAAP compliance.

Serve as Narmi's fraud subject-matter expert across pre-sales, onboarding, and post-live support. Advise customers on fraud strategy, configure fraud tools, partner with Sales and Product, influence roadmap, and expand adoption of fraud solutions like Narmi Guard.