Jobs at National University

Manage inbound and outbound communications with prospective students from inquiry through enrollment. Build rapport, guide initial enrollment steps, document interactions in Salesforce, navigate CRM/SIS and other systems, collaborate with team members, and support admissions processes to help students make informed decisions.

Manage design, development, testing, deployment, and maintenance of custom Workday reports, dashboards, and integrations. Collaborate with HR stakeholders to define requirements, ensure data integrity, troubleshoot report issues, perform audits and reconciliations, and support release impact analysis, documentation, and training to drive HR reporting, planning, and compliance across multiple affiliates.

Lead FP&A support for the AVP by delivering KPI reporting, forecasting, budgeting, long-range planning, ROI and scenario analyses. Partner with enrollment, marketing, academic and operational leaders to build financial models, dashboards, and executive presentations (Workday, Adaptive Planning, Power BI). Drive margin improvement, resource optimization, grant financial planning, and continuous process improvement to support strategic decision-making and institutional financial sustainability.

Support information security, governance, risk, and compliance by evaluating and improving controls, administering GRC and third-party risk tools, preparing for audits and CMMC/NIST compliance, testing ITGCs, and collaborating with stakeholders to remediate gaps and manage vendor risk.

Lead end-to-end digital analytics across websites, products, and campaigns: implement and govern event and conversion tracking, ensure data integrity, build dashboards, connect campaign and CRM data to full-funnel outcomes, generate actionable insights, and support AI-enabled reporting and experimentation to improve conversion and user experience.

The ENLACES Research Director leads research initiatives for a community school grant, overseeing projects, partnerships, and impact evaluations. They develop research agendas, manage teams, and translate research into practice to support community and educational services.