Jobs at Net at Work

Provide administrative and operational support to the Sage X3/500 sales team: maintain CRM records, prepare quotes and orders, validate pricing and documentation, manage contracts and e-signatures, track order status, coordinate internal teams, support month/quarter-end activities, and identify process improvements to increase sales administration efficiency.

Implement, configure, and support client networking and systems for an MSP environment. Provide level-2 technical support, troubleshoot hardware/software (Mac and Windows), manage backups, EDR remediation, RMM tasks, and update client documentation. Participate in projects, maintain certifications, meet KPIs (MTTR, CSAT, utilization, SLA), and perform occasional onsite work and after-hours support.

Serve as a strategic technology advisor for a portfolio of Managed Services clients: develop multi-year technology roadmaps, lead executive reviews, advise on cloud strategy (Azure, AWS, Microsoft 365), cybersecurity, infrastructure modernization, governance, and lifecycle planning. Partner with internal teams to align technology with business goals, measure KPIs, conduct health and maturity assessments, and guide digital transformation and budgeting decisions.

The Account Executive manages the sales cycle for Sage Intacct ERP solutions, focusing on client needs in various sectors such as healthcare and education.

The Senior Client Sales Executive drives revenue growth, manages a sales pipeline, converts clients, expands existing accounts, and collaborates with teams for success plans and demos.

Lead Net at Work's internal IT organization, ensuring reliability, security, scalability, and performance across applications, infrastructure, cloud, and cybersecurity. Oversee application rollouts, SDLC practices, operations, vendor relationships, budgeting, and acquisition due diligence. Partner with executives and business leaders to align technology roadmaps, governance, and service delivery while building a service-oriented, high-performing IT team.

Provide on-site (NYC) and remote end-user IT support: troubleshoot Windows/macOS/mobile devices, manage accounts in Azure AD/Active Directory, handle tickets, configure hardware and conferencing, use MSP tools, maintain documentation, and escalate complex issues.

Drive revenue growth within existing clients and convert organizations using Sage X3. Manage pipeline, meet quotas, conduct discovery and demos, expand accounts via upsell/cross-sell, collaborate with Solution Engineers and Account Management, maintain forecasts and CRM updates.

Implement and support NetSuite for clients: lead discovery, configure system, manage data migration, testing and go-live, provide training and product support, and collaborate with project teams to deliver ERP solutions.

The Vice President of Outside Sales will lead a sales organization, focusing on new business growth, sales process optimization, and cross-functional collaboration. This role requires hands-on involvement with sales performance, forecasting, and team development amid aggressive growth goals.

Design and propose IT solutions for mid-market clients, collaborating with sales and delivery teams, while driving innovation and process improvements.

The Head of Revenue Marketing is responsible for driving demand generation and transforming go-to-market strategies into scalable pipeline engines, leveraging AI and automation while ensuring accountability and revenue outcomes through cross-functional collaboration.

The role involves leading the Private Equity channel development, building relationships with PE firms, and driving growth for Net at Work's services in advisory and IT strategy.

Lead and develop a Managed IT Services sales team to drive new client acquisition and increase MRR. Own forecasting, pipeline management, KPIs, and CRM data integrity. Coach Account Executives, collaborate with cross-functional teams, recruit and retain talent, and provide strategic updates to executive leadership to meet revenue goals.

Drive revenue growth by expanding existing NetSuite and related SaaS accounts and converting users to Net at Work services. Maintain pipeline and CRM updates, conduct discovery and demos, develop mutual success plans, collaborate with solution engineers and account teams, and provide accurate forecasts to meet quota.

Lead product/offering strategy for process manufacturing ERP solutions: define solution roadmaps, go-to-market, sales enablement, partner/customer engagement, and measure performance to drive revenue and adoption.

Implement, administer, and optimize Sage X3 ERP systems: analyze technical requirements, troubleshoot multi-server environments, manage SQL Server performance and integrations, document designs and SOPs, and support clients through upgrades, patches, and ongoing technical consulting.

Lead Sage X3 ERP implementations: gather and document functional requirements, design solutions, perform gap analysis, support testing and acceptance, manage projects, assist sales/pre-sales, and maintain client relationships. Focus on distribution/manufacturing processes, integrations (EDI), and ensuring delivery on time and budget.

Develop and implement Sage X3 functionality during ERP implementations. Create design recommendations, document solutions, estimate development effort, assist architects with design and reviews, and deliver scalable, highly available ERP components while following team standards and meeting budget targets.

Own client relationships to ensure satisfaction, retention, and renewals. Manage account health, AR risk, escalations, and quarterly business reviews. Drive revenue expansion via upsell/cross-sell, maintain CRM records, create SOWs for standardized/sub-$20k engagements, and meet inside sales quotas.