Jobs at CDK Global

Manage end-to-end Accounting standardization projects for CDK Virtual Services: clean and update charts of accounts, maintain financial statements and MIS reports, act as accounting SME, create SOWs, manage customer expectations, coordinate cross-functional teams, update Virtual Biller files, and maintain Salesforce project documentation. Some evening/weekend work required.

Support sales and customer success as Data & Fortellis SME; engage dealers/OEMs/ISVs to gather requirements, document workflows, deliver technical demos and proposals, manage Salesforce opportunities, migrate dealers to modern offerings (APIs, Snowflake Sharing), and transition post-sale to services. Collaborate with product, marketing, and client services; perform market research and drive internal governance approvals. Occasional travel (<10%).

Support customer adoption by delivering foundational product guidance, basic training, and documentation. Partner with CSM/CSS to meet utilization benchmarks, escalate blockers, prepare reports, and coordinate internal resources. Travel to dealerships up to 25% and maintain product and industry knowledge to improve client outcomes.

The Director of Indirect Tax leads compliance, reporting, and advisory support for indirect tax operations, ensuring timely filings and effective processes. They collaborate across functions, manage audits, and implement process improvements while mentoring a team.

The Payments Sales Engineer provides payments expertise to the sales team, supports implementation, and develops tailored payment solutions for clients.

Lead day-to-day title and vehicle registration operations, managing frontline teams to ensure accuracy, regulatory compliance, and service delivery. Oversee performance metrics, operational controls, budgets, and workforce development. Support state agency relationships, audits, and escalations; drive continuous improvement and data-informed decisions to optimize quality, efficiency, and customer experience. Requires travel and completion of state certifications and background checks.

The CDK Global Returnship is a 16-week program for professionals returning from a caregiving break, offering project work, mentorship, and potential full-time conversion.

Lead execution and optimization of customer operations and success platforms (Totango/Gainsight). Administer in-app engagement tools, monitor KPIs, manage data integrity, and drive automation and AI-enabled efficiency. Partner cross-functionally, deliver project implementations, communicate status to leadership, and indirectly manage and coach contributors to improve adoption and operational outcomes.