Jobs at New Era Technology

Design and implement datacenter and cloud infrastructure solutions including hypervisors, networking, storage, and BCDR. Scope migrations to Azure/AWS, produce SOWs/BOMs, recommend architectures, oversee deployments, document designs, and train field engineers.

Support development and maintenance of web applications across frontend and backend. Work with Java and Angular or React, build UI components, consume/create REST APIs, write clean code, fix bugs, participate in code reviews and Agile ceremonies while learning from senior developers.

Lead and coach three Agile teams to improve collaboration, predictability, and delivery. Facilitate outcomes-focused ceremonies, remove impediments, address team behavior, partner with stakeholders, and leverage AI and modern tools to boost coaching, decision-making, and team effectiveness.

Design and build scalable, fault-tolerant backend and API systems using AWS (S3, DynamoDB, Lambda, API Gateway), Spring Boot, and Kafka. Develop RESTful services, support asynchronous processing, CI/CD pipelines, microservices and observability. Contribute to large-scale platform and tech-enablement initiatives and collaborate across teams.

Provide Tier 1 unified communications support for hosted voice environments, troubleshoot VoIP and networking issues, manage tickets, perform documentation and occasional onsite visits, participate in on-call rotation and process improvements.

Provide advanced remote Apple and mixed-platform support and Mac system administration. Administer Addigy MDM and Apple Business Manager workflows, troubleshoot macOS issues, maintain ticket documentation, escalate as needed, contribute to knowledge articles, and participate in occasional on-call rotation.

Senior Recruiter responsible for full-cycle hiring across digital transformation disciplines (UX/CX, cloud, app modernization, data/AI, security, product). Source, vet, and build project-ready talent pipelines, evaluate technical work samples and portfolios, and advise delivery and business development leaders on staffing aligned to client programs. Partner with consulting leadership to recruit senior, niche, and technical candidates and ensure consulting competencies and domain fit.

Audit, configure, and optimize Adobe Workfront architecture to support brand, content, and campaign workflows. Design intake queues, reusable templates, RACI/task ownership, and Workfront Fusion/Jira automations. Prototype and implement Claude/AI enhancements, author SOPs and governance, and provide enablement to stakeholders to drive adoption and scalable operations.

Manage enterprise customer accounts to retain and grow revenue through upsells, renewals, and demand generation. Qualify opportunities, run outreach and meetings, update CRM, and collaborate with cross-functional teams to meet daily and monthly sales goals. Provide timely customer responses and cultivate executive-level relationships to expand strategic solution adoption.

Lead data-driven funnel optimization and growth experiments across the US market. Design and run A/B and multivariate tests, optimize visitor-to-lead and lead-to-opportunity paths, partner with Sales and Marketing Ops, manage HubSpot and ZoomInfo, analyze GA4 and heatmap data, create on-brand assets, track CAC/LTV and influenced pipeline, and continuously optimize paid and organic channel spend.

Provide Tier 2 network engineering and support: troubleshoot, configure, and maintain LAN/WAN/wireless infrastructures, routers, switches, firewalls, VPNs and related services; perform upgrades, ticket management, documentation, and occasional on-site or on-call support while ensuring high customer satisfaction.