Teams at NewRocket

Designs, deploys, and scales enterprise AI agents, RAG systems, automations, and integrations across ServiceNow and Microsoft ecosystems. Builds solutions with Claude, Copilot Studio, Azure AI Foundry, Azure AI Search, and related orchestration tools. Responsibilities include full-stack development, customer-facing implementation, solution architecture, evaluation, responsible AI controls, troubleshooting, and reusable platform development. The role requires extensive travel and collaboration with technical and business stakeholders.

Architects and delivers enterprise AI, machine learning, generative AI, RAG, and agentic workflow solutions. Designs secure integrations across Claude, ServiceNow, cloud platforms, enterprise data, APIs, and business workflows. Leads architecture workshops, technical discovery, model development, evaluation, governance, observability, and responsible AI controls. Builds data pipelines, ML/NLP applications, dashboards, and production integrations while collaborating with clients, consultants, engineers, and stakeholders. Travel to clients and conferences may be required as needed.

Build and deploy enterprise AI solutions using Claude, LLMs, RAG, agentic workflows, tool use, and structured outputs. Integrate AI applications with ServiceNow and enterprise systems, develop secure APIs and supporting services, evaluate model quality, implement responsible AI safeguards, troubleshoot production workflows, and collaborate directly with customers. The role also contributes reusable accelerators, platform capabilities, documentation, and deployment best practices while supporting discovery, prototyping, implementation, and production rollouts.