Jobs at NICE

Lead product vision and strategy for Agent Copilot, overseeing cross-functional teams to enhance AI-powered customer experience and agent performance.

As a Senior Software Engineer, you will develop AI-powered operational platforms, automate workflows, integrate AI models, and design scalable systems to enhance operational processes.

Lead engineering teams to deliver cloud-based contact center products: oversee design, development, testing, release scheduling, quality, capacity planning, vendor relationships, processes, metrics, recruitment, and leadership development across the organization.

The Senior Full Stack Software Engineer at NiCE will develop AI-powered customer experience solutions, build end-to-end features, and improve the software development lifecycle, requiring strong full-stack skills in TypeScript/Node.js or Go, and React.

The Lead Software Engineer designs scalable cloud systems for the NICE CXone platform, leads engineering solutions, and mentors other engineers to enhance delivery and code quality.

Drive new enterprise and commercial contact-center software sales in Texas, achieve quota, negotiate agreements, build C-level relationships, and coordinate cross-functional efforts to deploy NiCE CXone Mpower solutions.

The Senior Technical Enablement Manager at Cognigy enables partners to build and deliver AI Agents, providing technical support and training.

The role involves engaging C-suite leaders to define and lead AI and agentic transformation programs, focusing on strategy execution, cloud migration, change management, and cross-domain impact.

The SLED Account Executive will drive sales growth by closing business, negotiating agreements, and collaborating with partners while managing client relationships and addressing customer needs.

The Lead Solutions Architect collaborates with clients to define and design technical solutions, ensuring customer satisfaction through effective implementation processes and technical leadership in AI and NLP technologies.

The AML Sales Specialist develops sales strategy for AML solutions, empowers sales teams, analyzes market trends, and drives customer engagement while serving as a subject matter expert.

The Principal Project Manager leads enterprise-scale AI programs, ensuring successful delivery, managing risks, and mentoring project teams, coordinating with executives.

Lead complex, customer-facing projects ensuring alignment with scope and timelines. Manage end-to-end delivery and foster clear communication across teams.

The Portfolio Solutions Engineer supports sales by providing technical expertise, engaging with clients, and delivering tailored solutions for financial services, particularly in fraud detection and AML systems.

The Manager of AI Adoption will lead a team to enhance customer AI adoption, focusing on measurable business outcomes and workflow integration across various stakeholders.

The AI Forward Deployed Engineer designs and deploys AI-driven solutions, collaborates with customers, develops integrations, and enhances automation technologies.

The AI Transformation Strategist will engage with VP and Director level leaders to drive AI transformation, develop agent experiences, and manage change in technology and operations.

Sell NICE Actimize enterprise software to financial services clients by building C-level relationships, driving new strategic accounts, negotiating enterprise agreements, coordinating sales activities, and leveraging AML/fraud domain knowledge to identify customer opportunities and solve critical business problems.

The Senior Sales Engineer will lead presales efforts, conduct technical deep dives, deliver impactful demos, and provide expertise on AI-driven solutions and customer engagement platforms, while managing multiple client interactions.

The Enterprise Account Executive will focus on expanding market presence by driving sales, closing large deals, and working closely with partners and internal teams.