Teams at Nokia

Senior, customer-facing technical leader who defines and governs end-to-end solution architectures and multi-year technology roadmaps for a large CSP. Engages with customer CxOs, aligns cross-BG architecture across network, cloud, and IT, supports value-based selling with ROI/TCO models, and drives innovation and co-creation with product, R&D, and delivery teams.

Provide post-sales technical leadership for Nokia Fixed Networks access products. Troubleshoot complex system-level issues, manage escalations, lead technical projects, mentor colleagues, collaborate with R&D and vendors, and produce documentation and training to ensure SLA compliance and rapid customer recovery.

Manage delivery of customer programs/projects end-to-end, ensuring scope, schedule, budget, quality and risk control. Serve as primary customer interface, coordinate cross-functional teams, support pre-sales, ensure handovers, monitor KPIs, drive improvements, and lead project teams to secure profitability and contract expansion.