Jobs at Nordstrom

Supports senior executives and department operations by coordinating calendars, meetings, presentations, administrative procedures, budgets, expense reconciliations, process improvements, and special projects. The role requires strong organization, discretion, communication, multitasking, and problem-solving skills while working primarily onsite in Seattle under a hybrid schedule.

Owns the weekly S&OE forum, events readiness, risk cadence, and urgent disruption response for supply chain operations. Identifies cross-functional network impacts, drives mitigation workstreams, assigns accountability, escalates stalled actions, and facilitates senior-level decisions. Partners with operations, transportation, planning, stores, finance, and HR while developing governance frameworks and maturing execution-planning processes.

Design and build production AI infrastructure that automates financial reporting, reconciliation, variance analysis, and narrative generation. Develop AI agents, data pipelines, retrieval systems, and workflow orchestration with strong reliability, auditability, governance, and human review controls. Partner with Finance, Data Platform, Security, Risk, Audit, and Compliance teams; establish applied AI standards; evaluate tooling and models; mentor engineers; and translate between technical and financial requirements.

Supports Nordstrom’s Legal team by conducting compliance assessments, risk reviews, regulatory research, transactional testing, reporting, remediation, and control evaluations. Advises Marketing, Payments, and Food and Beverage stakeholders on consumer compliance requirements, monitors regulatory changes, reviews communications and policies, supports training, and strengthens compliance program operations. The role partners across three lines of defense and uses AI tools to improve research, analysis, and documentation.

Operates Nordstrom’s AdTech stack by building and configuring dynamic ad units, campaigns, catalogs, feeds, tracking, audiences, and logic rules. Monitors performance, improves creative and feed quality, troubleshoots delivery and data issues, and reports recommendations. Partners with media, creative, product, engineering, agencies, and external partners on requirements, testing, migrations, documentation, and enablement.

Leads the vision, roadmap, governance, and adoption of digital data products and analytics platforms. Owns priorities for a data engineering team, improves data quality and self-service access, evaluates instrumentation and platform strategies, presents investment cases to executives, and partners across Product, Engineering, Analytics, and business functions. The role also explores AI-enabled conversational analytics and mentors product managers and data consumers.

Leads Nordstrom’s attack surface management team and enterprise exposure reduction program. Responsibilities include managing analysts, mapping attack surfaces, prioritizing vulnerabilities, coordinating remediation, improving cloud and on-premises security, automating processes, applying threat intelligence and AI, managing tools and vendors, supporting compliance activities, and presenting risk metrics to senior leadership.

Leads HR technology products from discovery through launch, developing multi-year roadmaps, prioritizing features, gathering user insights, and managing requirements, releases, risks, and dependencies. Partners with HR, operations, engineering, change management, vendors, and system integrators to deliver scalable Workday and AI-enabled solutions. Uses data and success metrics to improve employee and manager experiences, ensure compliance, evaluate build-versus-buy decisions, and drive adoption across a distributed workforce.

Analyzes unstructured customer feedback using text analytics, NLP, LLMs, SQL, Python/R, and BigQuery to identify sentiment, root causes, trends, and customer experience opportunities. Owns feedback taxonomies, models, workflows, and validation standards; connects feedback with behavioral and operational data; delivers business recommendations and executive storytelling; partners cross-functionally on measurement strategy and roadmaps; and mentors junior analysts.

Leads Nordstrom’s enterprise Identity Security Operations function, overseeing identity platforms, access lifecycle operations, privileged access, incidents, service levels, automation, staffing, budgets, vendors, compliance, and operational roadmaps. Manages managers, engineers, analysts, and managed-service teams while partnering with Identity Engineering to ensure new capabilities are supportable, secure, observable, and production-ready.

Leads Nordstrom’s source-to-pay strategy, systems roadmap, and transformation toward AI-enabled procurement. Owns the Coupa platform, system controls, automation initiatives, reporting, and technology evaluations. Manages and develops S2P system administrators while partnering with Finance, Technology, Legal, Product, and procurement leaders. Drives cross-functional improvements, change management, adoption, supplier enablement, and executive alignment across sourcing, contracting, purchasing, invoicing, and spend analytics.

Own Nordstrom’s employer brand and employee value proposition strategy across the talent lifecycle. Develop digital marketing, social media, career site, creative asset, employee ambassador, referral, and reputation programs. Partner with Creative, Communications, Recruitment Marketing, Talent Attraction, and Culture teams on campaigns and talent initiatives. Track employer brand metrics, optimize ROI, manage brand standards, and strengthen employee and candidate engagement.

Develop and maintain APIs, services, and applications connecting content management, asset management, and campaign delivery platforms. Build automation and AI-agent workflows for marketing content orchestration, contribute to code reviews, verify AI-generated code, and own features through delivery. The role involves cross-functional collaboration, agile development, production systems, and continuous improvement of content workflows.

Supports Nordstrom Made’s design organization through operational transformation and execution excellence. Manages strategic initiatives, improves design processes, documents workflows, and drives efficiency across functional areas. Partners with design leadership and cross-functional stakeholders, manages multiple projects, clarifies complex problems, facilitates decisions, and creates structure amid ambiguity. The role requires apparel product design expertise, project delivery experience, strong communication, and the ability to influence organizational change.

Supports reliable, secure, and scalable cloud infrastructure across AWS, GCP, Azure, and OCI. Builds self-service cloud tooling, applies security and IAM best practices, automates infrastructure with Python and Terraform, monitors system performance, collaborates with development and operations teams, and participates in an on-call rotation for critical cloud services.

Develop recommendation, ranking, search relevance, and personalization models for digital shopping experiences. Apply modern machine learning and generative AI techniques, design offline and online evaluations, analyze experiments and customer cohorts, and partner with Product and Engineering on measurable outcomes. Build reusable personalization capabilities, move models toward production evaluation, mentor scientists, and improve technical and experimental practices across the team.

Leads Nordstrom’s enterprise Governance, Risk, and Compliance function, partnering with the CISO and executives to manage cybersecurity, IT, third-party, operational, and regulatory risks. Oversees audits, remediation, continuous compliance readiness, executive and Board reporting, GRC tools and automation, and cross-functional risk ownership. Builds and develops a high-performing GRC organization while aligning risk strategy with business growth, digital transformation, and customer trust.

Leads the engineering team responsible for Nordstrom’s personalization engine, including recommendation models, training pipelines, real-time serving, and complete-look experiences. Owns technical direction, delivery, reliability, model and data quality, incident response, and team development. Partners with product, data science, platform engineering, and business stakeholders while remaining hands-on with architecture, code reviews, and AI-native development practices.

The Finance Manager, Corporate FP&A manages monthly close reporting, executive and Board materials, financial analysis, forecasting insights, KPI reporting, and process automation. The role partners across Finance and business teams, interprets performance against plan, maintains reporting controls and definitions, tracks retail trends, and delivers ad hoc analyses. It requires strong communication, financial storytelling, organizational skills, data integrity, and advanced reporting and modeling capabilities.

Lead the Data Science organization for personalization, recommendations, search, browse relevance, experimentation, and digital product discovery. Set strategy, improve scientific rigor and causal measurement, connect model performance to customer and business outcomes, and develop reusable platforms and AI-native workflows. Build and coach a high-performing team of data scientists and ML operations engineers while partnering with Product, Engineering, UX, and business leaders to deliver scalable customer-facing solutions.