Teams at Omilia

Leads end-to-end enterprise and mid-market implementations of conversational AI and contact-center technology. Owns scope, planning, budgets, risks, requirements, technical progress, stakeholder communication, and go-live delivery. Coordinates engineering, solutions architecture, professional services, support, and customer teams while managing client relationships. Drives issue resolution, status reporting, lessons learned, and continuous improvement across the PMO.

Owns new-logo and expansion revenue across large U.S. enterprise accounts. Responsibilities include territory planning, prospecting, qualification, pipeline forecasting, enterprise sales execution, proposals, RFPs, demonstrations, negotiations, and contract closure. Builds executive relationships, develops ROI business cases, manages complex stakeholder groups, provides competitive intelligence, supports implementation handoffs, and maintains Salesforce records. The role targets contact-center AI and conversational automation opportunities and requires up to 20% U.S. travel.

The Technical Demo Engineer creates and maintains product demos for Omilia's conversational AI platform, supporting sales efforts and collaborating with technical teams to align demos with customer needs.