Teams at Onboarded

Own B2B demand generation and paid advertising for a technical buyer audience. Develop and optimize campaigns, account-based marketing, landing pages, nurture programs, conversion paths, and reporting across LinkedIn and new channels. Build demand from scratch, generate qualified pipeline, collaborate with sales and GTM engineering, use AI and automation extensively, and support events and broader marketing initiatives.

Own partner ecosystems from partnership signing through customer go-live and steady state. Responsibilities include designing integrations, writing product requirements, coordinating engineering teams, training partner sales and implementation teams, launching initial customers, analyzing adoption constraints, and creating repeatable deployment playbooks. The role combines product ownership, solutions architecture, partner enablement, implementation leadership, and ecosystem growth, with accountability for customer launches, partner autonomy, and ecosystem revenue.

Own and prioritize a customer support queue, diagnose configuration, API, integration, logging, and data-mapping issues, and resolve incidents within SLAs. Serve as a dedicated contact for accounts, provide Tier 2 and 3 partner support, manage compliance operations involving I-9 and E-Verify, and support customer implementations. Build AI agents, automations, knowledge articles, and runbooks to improve support efficiency and prevent recurring issues.