Teams at OpenObserve

Own customers’ technical journey from pre-sale proofs of concept through deployment, adoption, renewals, and expansion. Guide architecture, migrations, ingestion pipelines, dashboards, alerts, and observability best practices while coordinating escalations with support and engineering. Build customer relationships, monitor account health, identify risks and opportunities, gather product feedback, and create repeatable onboarding and migration playbooks.

Own a territory of enterprise accounts and generate new-logo pipeline through prospecting, executive outreach, events, community, and partners. Lead full-cycle sales from discovery through technical evaluation, security review, procurement, legal, and close. Sell observability solutions to engineering and infrastructure organizations, displace Datadog, Splunk, and Elastic, build ROI cases, manage MEDDPICC forecasts in HubSpot, and provide market feedback. Travel is approximately 25%.

The Senior Sales Development Representative will generate leads, qualify prospects, manage the pipeline, and mentor junior SDRs. They will engage with technical leaders and utilize their understanding of developer tools to nurture leads and support the sales team.