Teams at Origami Risk

Own and resolve Tier 1 or Tier 2 client support cases for a B2B SaaS platform. Troubleshoot application, configuration, data, and integration issues using SQL, JavaScript, XML, and platform tools. Communicate clearly with clients, document investigations, escalate complex issues, maintain knowledge resources, identify recurring problems, and collaborate with technical account management and client success teams.

The Sales Executive develops and manages a territory pipeline, identifies prospective clients, and sells Origami Risk’s integrated risk management SaaS solutions. Responsibilities include consultative discovery, product presentations, pricing and statement-of-work preparation, competitive positioning, networking with risk and insurance professionals, and achieving annual sales quotas. The role requires strong direct SaaS sales experience, CRM proficiency, and the ability to sell to organizations across multiple industries.

Designs and scales cloud-native data platforms and ingestion pipelines using AWS, Databricks, and Spark. Builds APIs, file-upload mechanisms, ETL/ELT workflows, data transformations, and Lakehouse architecture supporting analytics, machine learning, and operational use cases. Provides operational support for legacy C# .NET ingestion processes, troubleshoots pipelines, and promotes data governance, security, reliability, and documentation in a multi-tenant SaaS environment.