Teams at Paradigm Information Services, Inc.

Provide timely, accurate client-facing legal support for a global client: respond to complex inquiries via phone/email, escalate and resolve nonstandard issues, create and update scripts/procedures, monitor case health, implement PM feedback, and collaborate with internal teams to ensure quality and deadlines are met.

Provide timely, accurate legal-focused client support: respond to complex customer inquiries, de-escalate complaints, update scripts/procedures, monitor case health, escalate non-standard issues, and collaborate with project managers and internal teams to meet quality and deadline expectations.

Remote 12-month contract Financial Analyst supporting disbursements for a legal-services client. Responsibilities include account/data analysis, reporting, customer communication via phone/email, reconciling discrepancies, and meeting deadlines. Requires intermediate Excel, basic accounting knowledge, strong communication, organization, and passing a credit/background check.