Jobs at Ping Identity

Owns a strategic territory focused on new-logo acquisition and upsell opportunities. Develops account plans, positions enterprise software value propositions, negotiates complex contracts, prepares pricing and proposals, manages forecasts, and closes large deals with long sales cycles. The role requires strong enterprise software sales performance, C-level relationships, strategic buyer engagement, partner and systems integrator experience, and proficiency in value selling and account planning.

Lead enterprise customer onboarding and deployment projects for Ping Identity solutions. Manage deployment strategy, project plans, risks, issues, decisions, communications, stakeholders, and customer expectations. Collaborate with sales, product, engineering, support, vendors, executives, and technical teams to deliver projects on schedule and achieve customer business outcomes. Present to senior executives, resolve escalations, and transition customers to ongoing Customer Success management.

Leads go-to-market strategy and execution for an assigned solution area. Defines target accounts, sales processes, commercial models, partner engagement, and complex deal support. Aligns Sales, Product, Marketing, and partners on campaigns, content, product feedback, and revenue priorities. Analyzes pipeline, bookings, conversion, and win/loss data to improve performance, while developing AI-enabled workflows to increase execution speed, quality, and consistency.

Owns the go-to-market strategy and operating plan for an assigned solution area, including account prioritization, sales processes, commercial models, partner alignment, deal support, campaigns, and performance improvement. Partners with Sales, Product, Marketing, and executives to drive pipeline and bookings. Analyzes conversion and win-loss data, incorporates customer feedback into product priorities, and develops AI-enabled workflows to improve field execution.

Leads Ping Identity’s GTM Solutions Management function, translating solution strategy into portfolio priorities, sales motions, commercial models, and scalable execution. Oversees team development, account prioritization, campaigns, content roadmaps, product feedback, performance analytics, and pipeline recovery. Aligns Sales, Product, Marketing, Finance, Customer Success, Operations, and partners through executive steering committees and cross-functional decisions. Requires strong enterprise GTM strategy, deal structuring, data analysis, executive communication, people leadership, and practical AI application experience.

Provides senior-level technical support to top-tier customers using Ping Identity products. Responsibilities include troubleshooting, root-cause analysis, issue resolution, customer communication, bug reproduction, escalation leadership, cross-functional collaboration, documentation, mentoring, queue management, and process improvement. The role requires expertise in REST APIs, SSL/TLS, networking, Linux, virtualization, cloud platforms, and identity and access management, with Thursday-to-Monday shifted scheduling and weekend or holiday coverage.

Leads the global multi-tenant Site Reliability Engineering organization, setting strategy, operating models, reliability roadmaps, and production standards. Oversees managers and senior technical leaders while driving Kubernetes adoption, platform modernization, DevOps, infrastructure automation, observability, incident response, disaster recovery, capacity planning, change governance, and operational risk reduction. Partners across engineering, product, security, customer success, and program management to deliver reliable global SaaS services and develops organizational talent, metrics, and succession plans.

Leads technical strategy, governance, and service delivery for complex global enterprise accounts. Advises C-suite stakeholders, develops global TAM frameworks and KPIs, manages at-risk accounts, shapes product strategy, and integrates AI, LLMs, and predictive analytics into technical account management. Serves as a cybersecurity architecture and enterprise IAM thought leader while driving technical enablement, organizational strategy, and executive industry engagement.

Supports channel and revenue operations through partner performance analytics, dashboards, KPI reporting, deal registration management, forecasting, and executive materials. Maintains data integrity across Salesforce, Anaplan, Tableau, PRM, and related systems while partnering with Channel, Sales, Finance, and Revenue Operations. Documents reporting definitions, analyzes pipeline and partner productivity, identifies gaps, and recommends process improvements.

The Senior GRC Analyst will manage governance, risk, and compliance activities, including enterprise and product risk assessments, ISO 27001 and SOC 2 audit support, policy governance, control testing, third-party risk management, metrics reporting, and remediation tracking. The role partners with Engineering, Privacy, Legal, People, and business stakeholders to strengthen security controls across corporate and cloud environments and improve GRC processes, tooling, and reporting.

Owns a strategic territory focused on acquiring new enterprise customers and expanding existing accounts. Responsibilities include developing sales plans, presenting value propositions, negotiating complex contracts, preparing subscription pricing and proposals, forecasting sales activity, and coordinating internal specialists and global partners. The role requires significant enterprise software sales experience, consistent quota achievement, success with complex strategic deals, C-level relationships, strategic buyer engagement, partner collaboration, and value-selling expertise.

Leads the Developer Platform and Experience engineering team supporting PingOne multi-tenant SaaS. Owns CI/CD pipelines, build systems, self-service developer tooling, platform modernization, operational reliability, and AI-enabled engineering automation. Provides architectural oversight, drives observability and incident response practices, and manages a globally distributed team of senior and staff engineers while improving developer productivity and platform adoption.

Lead Ping Identity’s enterprise channel strategy and partner sales motion. Build relationships with integrators, resellers, distributors, and delivery partners; create joint account plans; drive rep-to-rep engagement and new-logo pipeline; organize regional partner events and enablement; develop repeatable go-to-market plays; and track partner-sourced and influenced pipeline to deliver measurable growth.

Owns a territory focused on new-logo acquisition and upsell opportunities for enterprise identity software. Responsibilities include developing sales plans, presenting value propositions, negotiating complex contracts, forecasting, preparing subscription pricing and proposals, and collaborating with partners and internal teams. The role requires a strong record of exceeding quotas, closing strategic projects with long sales cycles, engaging C-level and strategic buyers, and working with global partners and system integrators.

Provides high-level administrative support to executives and senior leadership by managing complex calendars, meetings, travel logistics, correspondence, presentations, board materials, confidential information, and stakeholder communications. The role requires proactive prioritization, sound judgment, research and analysis capabilities, and process improvement to ensure efficient executive operations.

Serves as a customer-facing subject matter expert for identity security solutions, including authentication, fraud detection, risk engines, and identity verification. Leads executive briefings, technical workshops, evaluations, proof-of-concepts, and deployment engagements. Advises enterprise customers, translates technical concepts into business outcomes, creates enablement materials, gathers market feedback, and influences product strategy and roadmaps.

Leads global partner operations strategy and infrastructure across reseller, referral, delivery, technology, MSP, ISV, and cloud marketplace ecosystems. Builds scalable processes, dashboards, and reporting; integrates partner data with Salesforce, PRM, and BI systems; optimizes deal registration, attribution, compensation, onboarding, certification, and enablement workflows. Partners cross-functionally with Sales Operations, Alliances, Product, Finance, Marketing, IT, and executive leadership to improve partner performance and support growth.

Leads the SLED East sales organization serving state, local, higher-education, and K-12 customers. Owns regional go-to-market strategy, pipeline creation, forecasting, complex deal execution, partner activation, executive relationships, and team development. The role requires building public-sector relationships, navigating procurement and contract vehicles, positioning identity-security solutions, orchestrating cross-functional pursuits, and driving profitable new-logo and expansion revenue across the Eastern United States.

Leads Ping Identity’s global commercial legal function, overseeing attorneys and contract professionals handling complex SaaS, software, services, partnership, and strategic alliance transactions. Negotiates high-value agreements, improves contracting processes and tools, manages legal risk, supports global commercial initiatives, and partners with senior business and legal stakeholders. Develops a hybrid international team and applies generative AI and scalable contracting frameworks to improve productivity and accelerate sales cycles.

Manages complex global enterprise accounts as a technical subject matter expert and trusted advisor. Develops multi-product strategies, guides integrations, mitigates operational risks, and translates business requirements into technical plans for executive stakeholders. Leads escalations, mentors peers, improves delivery frameworks, supports AI-driven tools, and influences Engineering and Product teams. Requires advanced cybersecurity and identity management expertise, including federation protocols, cloud security, and multi-vendor integrations.