Teams at Pioneer Human Services

Leads and supports mission-driven projects from initiation through closure, developing plans, schedules, budgets, and governance structures. Coordinates cross-functional teams, tracks milestones and deliverables, manages risks and scope changes, communicates with stakeholders and sponsors, and ensures projects meet strategic goals, timelines, and budgets. The role also facilitates project documentation, reporting, and after-action reviews across human services, healthcare, manufacturing, and transitional services.

Administer and improve a hybrid, multi-site network spanning on-premises and cloud environments. Responsibilities include managing network devices, firewalls, servers, Active Directory, Azure, Microsoft 365, SD-WAN, wireless, VPNs, monitoring, backups, and disaster recovery. The role leads outage triage, root-cause analysis, change control, compliance documentation, physical security systems support, and senior technical escalation while mentoring junior IT staff.

Leads organization-wide IT strategy, infrastructure, cloud applications, security, disaster recovery, software and systems integration. Manages IT staff, budgets, vendors, enterprise applications, legacy-platform modernization, and regulatory compliance with CMMC, ITAR, and HIPAA. Partners with executives and departments to optimize technology, improve workflows, support growth, and ensure secure, scalable operations.