Teams at PNC Bank

Lead escalation point for enterprise service desk: provide multi-channel (chat/ticket/phone) technical support, troubleshoot hardware/software/network issues, manage incidents in ServiceNow, coach junior analysts, identify process improvements, and uphold security and customer service standards in a remote environment.

As a Quality Assurance Architect in Test Data Management, design and implement test data solutions, establish standards, and ensure compliance across non-production environments.

As a Senior Software Engineer, you will design and develop software solutions, maintain and debug programs, and ensure alignment with customer needs.