Propelus

HQ
Jacksonville
Total Offices: 3
300 Total Employees
Year Founded: 2003

Propelus Benefits Overview

Compensation + Benefits

Offers 401(K)

Offers life insurance

Offers accidental death & dismemberment insurance

Offers disability insurance

Offers supplemental life insurance

Provides adoption assistance

Offers generous parental leave

Provides family medical leave

Provides fertility benefits

Offers dental insurance

Offers health insurance

Offers mental health benefits

Offers Flexible Spending Account (FSA)

Offers vision insurance

Offers Health Savings Account (HSA)

Offers performance bonuses

Offers employee discounts

Work-Life Balance + Wellbeing

Offers company-sponsored outings

Offers gym membership

Offers an Employee Assistance Program (EAP)

Offers generous PTO

Provides paid holidays

Provides bereavement leave

Offers paid volunteer time

Provides paid sick days

Career Growth + Development

Provides customized development tracks

Job training & conferences

Company Culture

Utilizes a flexible work schedule

Offers a remote work program

Office is pet friendly

Offers legal assistance

Provides free snacks and drinks

Recently posted jobs

10 Hours AgoSaved
Remote or Hybrid
United States
Software
Manage and develop a team of Customer Success Managers, improve retention and expansion, analyze customer health data, mitigate churn, optimize workflows, and present performance insights to leadership. The role oversees resource allocation, capacity planning, playbooks, training, renewals, upsells, and cross-functional customer success initiatives for high-value accounts.
10 Hours AgoSaved
Remote or Hybrid
United States
Software
Build and configure technical solutions for healthcare customers using the Immuware SaaS platform. Lead customer technical sessions, translate healthcare compliance requirements into workflows, scripts, reports, integrations, and platform changes, and document solutions in Notion and Jira. Serve as the technical counterpart to Customer Success, troubleshoot complex issues, identify reusable improvements, and coordinate with product, engineering, and professional services teams while managing multiple customer engagements.
12 Hours AgoSaved
Remote or Hybrid
United States
Software
Own strategic relationships with government regulatory boards, state agencies, health departments, and associations. Align SaaS solutions with agency mandates, lead customized training, monitor engagement and compliance outcomes, identify churn risks, resolve complex account issues, and conduct executive business reviews. The role requires extensive B2B SaaS customer success or account management experience, preferably with government, healthcare compliance, licensing, or public-sector accounts.