Teams at Propelus

Provide high-volume, multichannel technical support for CE Broker users via phone, chat, and email. Troubleshoot software/navigation issues, resolve at least eight tickets per hour, collaborate on knowledge base and product feedback, and work with AI agents to manage complex human interactions in a fast-paced SaaS environment.

Lead end-to-end UX design and ship production-quality front-end code. Conduct user research, create wireframes/prototypes, validate with users, and implement designs using React and Tailwind. Own and extend the design system, ensure WCAG/ADA compliance, and drive design-engineering decisions while using AI-assisted tools like Claude Design to accelerate delivery.

The Senior Performance Marketing Manager will lead B2C marketing strategies for subscription growth, focusing on PPC, SEO, and analytics to drive acquisition and revenue.