Jobs at Reflow

In this role, you will define and execute the go-to-market strategy, drive growth, and lead customer success efforts at Reflow, a workplace intelligence platform.

Own full-cycle recruiting for technical and non-technical roles across the US, Europe, and Latin America. Source and close senior technical talent, partner with hiring managers and People/Ops, manage compliant international hiring, deliver an excellent candidate experience, and build scalable recruiting processes, documentation, and tooling in an early-stage startup environment.

Own the full B2B customer journey from onboarding through adoption, retention, renewals, and expansion. Improve time-to-value, gather structured feedback for product and engineering, support contract processes, and build customer success playbooks and metrics. Partner with founders on go-to-market experiments, product-market fit, and growth initiatives while developing strong customer relationships.

The Founding Sales Development Representative will build Reflow’s outbound prospecting engine from scratch. Responsibilities include prospecting named enterprise accounts, conducting multi-channel outreach, booking qualified meetings, testing segments and messaging, documenting the sales playbook, tracking activity and outcomes, and sharing market feedback. The role requires resilience, strong writing, systems thinking, coachability, and interest in operations and workflow challenges, with potential growth into an AE or SDR leadership role.

Develop and optimize AI pipelines for workflow intelligence, experiment with models, and collaborate to integrate AI systems into workflows.

As a Product Manager at Reflow, you will lead product strategy, execution, and delivery while ensuring customer engagement and managing engineering dependencies in an early-stage startup environment.

The Account Executive will own the full sales cycle, from discovery and demos to closing deals with mid-market and enterprise customers. Responsibilities include qualifying accounts, maintaining accurate forecasts, and collaborating with product teams, while aiming for growth and refining sales messaging based on insights from prospects and clients.

Lead the development of the macOS app for Reflow, ensuring performance, integration, and mentoring team members while maintaining quality standards.

Lead and scale Customer Success: manage two CSMs, learn the product hands-on, hire and onboard the CS team, set performance standards, own customer lifecycle from pilot to expansion, shadow customer conversations, and serve as the founder's primary CS contact.

Lead rapid GTM experiments to find a repeatable enterprise motion: design tests across ICP, messaging, and channels, run or coordinate execution with agencies, analyze CRM and call data, prioritize roadmap with the founder, and scale growth partnerships.