Teams at Reflow

In this role, you will define and execute the go-to-market strategy, drive growth, and lead customer success efforts at Reflow, a workplace intelligence platform.

Own full-cycle recruiting for technical and non-technical roles across the US, Europe, and Latin America. Source and close senior technical talent, partner with hiring managers and People/Ops, manage compliant international hiring, deliver an excellent candidate experience, and build scalable recruiting processes, documentation, and tooling in an early-stage startup environment.

Own the full B2B customer journey from onboarding through adoption, retention, renewals, and expansion. Improve time-to-value, gather structured feedback for product and engineering, support contract processes, and build customer success playbooks and metrics. Partner with founders on go-to-market experiments, product-market fit, and growth initiatives while developing strong customer relationships.