Teams at Reliance Matrix

Serve as primary contact for a portfolio of middle market group insurance clients, managing renewals, compliance, claims reporting, upsell opportunities, cross-functional issue resolution, and operational excellence across disability, life, FML, state/company leaves, and ADA matters.

The Account Consultant II manages daily client services for large accounts, collaborating with Client Managers on client strategies, project management, and issue resolution while delivering exceptional customer service.

The Client Implementation Manager oversees new client installations, ensures successful implementation of benefits, manages client communications, and coordinates internally with various teams.