Jobs at Ricoh Global Services

Sell Ricoh hardware, software, and services to enterprise accounts in an assigned territory. Develop customer segmentation and penetration strategies, win new business, grow existing accounts, present demos and proposals, maintain CRM records, and meet gross profit targets. Territory requires regular customer site visits and occasional overnight travel.

Drive business development and grow new and existing accounts by building relationships, uncovering customer needs, and aligning Ricoh IT and document workflow solutions. Use consultative selling, storytelling, and presentations to articulate business value, manage multiple accounts, and influence decision-makers. Commission eligible; requires about 20% travel.

Manage daily operations of a small-to-medium site and a small team, overseeing contracted services (print, courier, mail), achieving SLAs, staffing, quality and productivity targets, customer engagement, performance management, training, and site reporting.

Develops demand and manages complex sales opportunities for integrated workflow, outsourcing, and business process solutions. Builds relationships with C-suite stakeholders, leads capture efforts and technical bids, shapes client requirements, creates differentiated value propositions, and manages pursuits through close. Coordinates internal teams and vendors, develops business cases, performs competitive and market analysis, and ensures effective project handoffs while addressing enterprise IT and business process objectives.

Lead portfolio strategy and product lifecycle for B2B SaaS services: launch, position, price, and retire products. Provide SME guidance, market research, competitive analysis, sales enablement, roadmaps, forecasts, and cross-functional collaboration to drive revenue and product performance.

Lead and close complex enterprise workflow, integration, and outsourcing sales. Build C-suite relationships, develop value propositions and capture strategies, manage multi-year pursuits, coordinate cross-functional teams, and deliver solutions that meet client business and IT requirements.

Join a talent community for managed services and office operations roles. Opportunities likely span managed services delivery, office administration, facilities coordination, vendor management, and general operational support.