Jobs at Ricoh Global Services

Lead and coach a site team to manage daily operations, drive service excellence using Ricoh products, collaborate with customers to improve processes, maintain quality and audits, and provide ongoing training and development.

Sell Ricoh hardware, software, and services to enterprise accounts in an assigned territory. Develop customer segmentation and penetration strategies, win new business, grow existing accounts, present demos and proposals, maintain CRM records, and meet gross profit targets. Territory requires regular customer site visits and occasional overnight travel.

Drive business development and grow new and existing accounts by building relationships, uncovering customer needs, and aligning Ricoh IT and document workflow solutions. Use consultative selling, storytelling, and presentations to articulate business value, manage multiple accounts, and influence decision-makers. Commission eligible; requires about 20% travel.

Manage meeting and event spaces, coordinate food and beverage and Tier 1 AV setups, stock and maintain office kitchens and pantry, support copy/scan/mail/records tasks, and ensure high-quality client-facing hospitality and office services.

Lead operational delivery and financial performance for assigned enterprise customers across North America. Own service delivery, SLAs, customer relationships, onboarding, process improvement, and team leadership to ensure contractual compliance, profitability, and exceptional customer experience.

Operate high-volume copiers, scanners and mail/finishing equipment; handle confidential legal documents; perform scanning, OCR, FTP transfers, file formatting, billing logs, supply inventory, and customer support for legal staff.

Operate high-volume copiers, scanners and mail/finishing equipment in a legal office; handle confidential documents; perform scanning, OCR, FTP file transfers, binding, shipping/receiving, basic copier maintenance, inventory and billing logs; provide customer support and deliver completed work to designated locations.

Lead portfolio strategy and product lifecycle for B2B SaaS services: launch, position, price, and retire products. Provide SME guidance, market research, competitive analysis, sales enablement, roadmaps, forecasts, and cross-functional collaboration to drive revenue and product performance.

Lead document scanner portfolio strategy and GTM to drive revenue and gross profit. Coordinate cross-functional teams, manage product lifecycle, forecasting, competitive analysis, budgeting, and supplier considerations; represent the company at industry events and apply customer insights to optimize portfolio performance.

Drive business development and solution selling within assigned accounts by building relationships with decision-makers, uncovering opportunities, and presenting consultative Ricoh solutions. Manage multiple accounts, articulate financial and operational impact, and travel approximately 20% for customer engagements.

Join a talent community for managed services and office operations roles. Opportunities likely span managed services delivery, office administration, facilities coordination, vendor management, and general operational support.

Lead and close complex enterprise workflow, integration, and outsourcing sales. Build C-suite relationships, develop value propositions and capture strategies, manage multi-year pursuits, coordinate cross-functional teams, and deliver solutions that meet client business and IT requirements.

Sell Ricoh hardware, software, and services to federal accounts (DoD, VA, civilian). Develop consultative solutions, manage managed print strategy, close deals, coordinate post-sale implementation, track account activity, and meet revenue targets while growing market share.