Teams at Saalex Corporation

Provides Tier 2 help desk and desktop support in a DoD environment. Troubleshoots Windows workstations, applications, accounts, connectivity, Active Directory, productivity software, and endpoint security tools. Manages ServiceNow incidents and service requests, documents resolutions, monitors SLAs, identifies recurring issues, and escalates complex problems. Supports cybersecurity, configuration management, and IT service management policies while delivering professional customer service.

Support DoD system authorization and security posture by preparing RMF accreditation documentation, evaluating and maintaining security configurations, performing vulnerability scanning with DoD tools (ACAS), applying STIG hardening, and producing RMF packages (SSP, SAR, POA&M) to achieve ATOs.

General application for multiple engineering and IT roles (software development, data engineering/analysis, cybersecurity, network architecture, project management, BI, DBA). Positions may be full-time, part-time, or internship with hybrid/various locations. Applicants must be eligible for a Secret security clearance (US citizenship required). Benefits include healthcare, retirement, PTO, insurance, disability, training, wellness, and stock options.