Jobs at SanMar

Lead product development from concept to commercialized soft-goods products, managing materials, trims, costing, suppliers, quality, and production timelines. Collaborate with technical design, sourcing, planning, and QA to meet cost, capacity, and compliance targets while training junior team members and supporting global sourcing and responsible sourcing initiatives.

Provide strategic legal counsel to business units; draft, review, and negotiate commercial contracts; manage contract lifecycle and outside counsel; support regulatory, compliance, and product safety matters; develop templates and playbooks; mentor legal staff and deliver legal training to stakeholders.

Maintain and reconcile general ledger accounts, contribute to month-end close and consolidated financial statements, prepare and audit financial reports, assist with external year-end audit, produce scheduled and ad hoc reports, ensure GAAP compliance, resolve discrepancies, and support intercompany, payments, and internal control processes.

Serve as a strategic HR partner advising leaders on employee relations, organizational effectiveness, HR policies, compensation guidance, employee engagement, change management, investigations, and coaching to support business goals.

Manage job descriptions and classifications; analyze market pay data and prepare salary survey submissions; support annual merit and bonus administration; maintain compensation data in HRIS; provide pay guidance to HR and managers; conduct FLSA and wage/hour audits; resolve routine compensation inquiries and generate reports to support pay recommendations.

The Director, Custom Product & Operations oversees product development, operations, and strategy to drive growth and manage key customer relationships, ensuring operational efficiency and customer satisfaction.

Provide high-volume customer service to ensure customers' resale certificates comply with state requirements. Process renewals, update customer records, route incoming communications, meet monthly renewal deadlines, and collaborate with sales and credit teams. Maintain accurate customer systems and assist with resale forms and audits.

Lead and coach an inside sales team focused on strategic channels and key accounts. Oversee daily operations, performance, coaching, evaluations, and cross-functional alignment with outside channel and account managers to drive revenue growth, customer development, and process improvements. Participate in strategy, execute initiatives, monitor policies and systems, and ensure team meets quality, productivity, and customer satisfaction goals.

Manage assigned customer accounts by monitoring payments, calling and emailing customers, resolving discrepancies, negotiating payment arrangements and credit terms, approving orders, maintaining accurate account records, and supporting business-building and risk-management efforts.