SBM Management Services, LP Benefits Overview

Develops and executes customer retention and growth strategies for assigned accounts. Oversees client-specific programs, analyzes market research and program results, advises on product features, and communicates strategic recommendations to executives. Coordinates pricing, positioning, packaging, and corporate growth alignment across departments. The role includes customer relationship management, team supervision, hiring, performance evaluation, training, and problem resolution. Driving to customer sites or company facilities may be required.

The Assistant Account Director manages client relationships, service contracts, budgets, performance metrics, and sales growth across assigned facilities service accounts. Responsibilities include overseeing multi-site operations, ensuring SLA and regulatory compliance, negotiating contracts, preparing reports, conducting audits, managing corrective actions, recruiting and supervising teams, forecasting sales, and presenting to executives. The role requires collaboration with site managers, vendors, clients, and internal stakeholders, with some travel to customer and company locations.

Lead custodial tasks for assigned areas: perform janitorial duties, operate cleaning equipment, maintain supplies and equipment, assist supervisor with scheduling/training, conduct safety and quality inspections, and provide work direction to custodial staff while reporting incidents and recommending corrective actions.