Jobs at SBM Management Services, LP

Develops and executes customer retention and growth strategies for assigned accounts. Oversees client-specific programs, analyzes market research and program results, advises on product features, and communicates strategic recommendations to executives. Coordinates pricing, positioning, packaging, and corporate growth alignment across departments. The role includes customer relationship management, team supervision, hiring, performance evaluation, training, and problem resolution. Driving to customer sites or company facilities may be required.

The Assistant Account Director manages client relationships, service contracts, budgets, performance metrics, and sales growth across assigned facilities service accounts. Responsibilities include overseeing multi-site operations, ensuring SLA and regulatory compliance, negotiating contracts, preparing reports, conducting audits, managing corrective actions, recruiting and supervising teams, forecasting sales, and presenting to executives. The role requires collaboration with site managers, vendors, clients, and internal stakeholders, with some travel to customer and company locations.

Lead custodial tasks for assigned areas: perform janitorial duties, operate cleaning equipment, maintain supplies and equipment, assist supervisor with scheduling/training, conduct safety and quality inspections, and provide work direction to custodial staff while reporting incidents and recommending corrective actions.

Nine-week Manager-in-Training program combining virtual learning, on-site operations training, and mentorship to develop leadership, safety, client engagement, and supervisory skills. Graduates relocate to site roles managing teams, training, safety programs, and day-to-day cleaning operations while supporting performance and customer service.

Nine-week Manager-in-Training program to develop operations leaders. Assist Assistant Operations Manager with scheduling, inspections, inventory, budgeting, vendor and client relations, policy implementation, regulatory compliance, staff supervision, and safety. Provides mentorship, on-site training, and prepares graduates to manage site performance and contracts.

Lead client strategy to retain and grow assigned accounts, align cross‑functional teams, analyze program results, and manage staff and client relationships to meet corporate goals.

Manage site sustainability and facilities operations: oversee vendor contracts, budgets, compliance (OSHA, FLSA, ADA), supervise staff, track KPIs, implement green programs, support LEED projects, and ensure safety and customer satisfaction.