Teams at Scorpion Enterprises

Manage and grow a portfolio of legal clients using the Scorpion-Clio integration. Drive client activation, adoption, engagement, and proactive outreach through phone and email. Identify expansion opportunities, use client data to prioritize outreach, build engagement playbooks, test new strategies, and collaborate with sales, client experience, and partnership teams. The role requires 10% travel within the United States and Canada.

Designs, delivers, and improves onboarding and skills-training programs for Customer Success teams. Develops curricula, facilitator guides, assessments, and job aids; facilitates virtual and in-person learning; manages LMS learning paths; analyzes learner and performance data; and recommends program improvements. Partners with Customer Success leaders and cross-functional teams to support digital marketing, client-service, account-management, and technology enablement while mentoring other facilitators.

Leads Scorpion’s revenue operations and analytics function, including revenue data architecture, reporting, forecasting, pipeline inspection, Salesforce administration, marketing operations, and AI enablement. Partners with Sales, Marketing, Finance, Customer Success, and Product to improve revenue predictability, process efficiency, data quality, and retention insights. Presents recommendations to executives and leads Salesforce Administration and Marketing Operations teams while remaining hands-on with analytics, systems, and operational processes.