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SecurityScorecard

HQ
New York
Total Offices: 2
350 Total Employees
Year Founded: 2013

SecurityScorecard Benefits Overview

Unlimited PTO, and benchmarking rewards against global tech companies. For tech talent and critical roles, we target the 75th percentile and above, best people have options, and we want them here.

Compensation + Benefits

Offers 401(K)

Offers life insurance

Offers accidental death & dismemberment insurance

Offers disability insurance

Offers supplemental life insurance

Offers company equity

Provides pay transparency

Offers top-of-market total rewards package

target 75th percentile for tech talent and top performers

Offers performance bonuses

Offers competitive compensation and rewards package

target 75th percentile for tech talent and top performers

Offers dental insurance

Offers health insurance

Offers Health Savings Account (HSA)

Offers dependent care

Offers Flexible Spending Account (FSA)

Offers vision insurance

Offers immediate health care coverage on employee start date

Provides family medical leave

Offers generous parental leave

Work-Life Balance + Wellbeing

Offers company-sponsored outings

Offers an Employee Assistance Program (EAP)

Provides employees with ability to schedule focus-time blocks

Offers generous PTO

Provides paid holidays

Utilizes an Unlimited PTO policy

Offers a flexible time off policy

Offers paid volunteer time

Provides paid sick days

Provides wellness days

Provides bereavement leave

Career Growth + Development

Provides continuing education stipend

Provides structured onboarding for new employees

Supports employee-driven initiatives, not just top-down priorities

Provides training support and resources for AI adoption

we are obsessed with using AI in every role in the org.

Provides tuition assistance

Job training & conferences

Provides opportunities to take on expanding responsibilities

Encourages knowledge sharing and cross-functional collaboration

Managers hold regular development check-ins

Provides customized development tracks

Documented career progression frameworks

Promote from within

Company Culture

Utilizes a flexible work schedule

Offers a remote work program

Provides free snacks and drinks

Some meals provided

Offers diversity-based Employee Resource Groups

Quarterly engagement surveys to gauge employee satisfaction

Company or teams have recognition rituals for individual work

Encourages autonomy and ownership from employees

Managers give public shoutouts and celebrate employee milestones

Managers offer consistent feedback loops

Provides modern technology across teams

Transparent sharing of company-wide eNPS scores

Employee feedback used to shape policies and strategy

Leadership is transparent and communicative

Mistakes are treated as learning opportunities

Leadership encourages open, transparent debate

6 Days AgoSaved
Remote
United States
Information Technology • Security • Cybersecurity
Lead and develop the customer support organization, using AI-assisted workflows to improve triage, resolution speed, customer experience, and retention. Analyze support data, manage escalations, partner with Product and Engineering on systemic improvements, and align support performance with account health, renewals, expansion, NRR, and GRR. Regularly engage high-value customers while hiring, coaching, and developing a customer-focused team.
13 Days AgoSaved
Remote
United States
Information Technology • Security • Cybersecurity
Lead customer lifecycle, retention, expansion, advocacy, and community marketing programs for a B2B cybersecurity SaaS company. Own onboarding, adoption, renewal, upsell, customer references, forums, webinars, and user communities. Partner with Sales, Customer Success, Product, and Marketing AI Ops to create signal-based campaigns, enablement materials, and automated nurture programs. Track GRR, NRR, pipeline, customer health, NPS, and engagement metrics while optimizing performance and reporting to the CMO.
Information Technology • Security • Cybersecurity
Lead and modernize a global Customer Success organization for an enterprise cybersecurity software company. Responsibilities include building high-performing teams, implementing AI-enabled customer health processes, driving cross-functional accountability, managing complex enterprise customer journeys, and partnering with Sales on retention, expansion, and customer growth. The role requires strong leadership, account planning, enterprise deal experience, cybersecurity expertise, and a metrics-driven approach.