ServiceNow

We are currently seeking a Staff/Lead Systems Engineer. As a key member of the Cloud Infrastructure Messaging team, you will be responsible for architecting, building and managing a tailored, global full stack cloud infrastructure that is part of our SaaS product offering. This is an opportunity to be delivering with an organization which is at the forefront of technology running a Cloud SaaS platform that supports millions of users!   The Cloud Infrastructure Systems Engineering team architects, builds and operates the server infrastructure that runs our SaaS platform at scale and with high availability.

As a Senior Program Manager, you will be responsible for driving large, highly visible programs for our Business Operations organization. As a key partner to our engineering and customer support teams you will develop and maintain strong partnerships with stakeholders, technical leaders and business owners to deliver on strategic organizational initiatives.  This role requires someone who is passionate about the customer experience and service availability; we need someone who is uncompromising in delivery of high quality, scalable and sustainable solutions. The successful candidate will have exemplary program management skills; this is in terms of process and documentation but also in terms of communication skills and organizational agility. This role requires a critical thinker with strong problem solving skills; our new team mate is a person who embraces new challenges, is innovative and is a great team player. We like to have fun while we work, this person should too.

ServiceNow is changing the way people work. With a service-orientation toward the activities, tasks and processes that make up day-to-day work life, we help the modern enterprise operate faster and be more scalable than ever before.  We’re disruptive.  We work hard but try not to take ourselves too seriously.  We are highly adaptable and constantly evolving.  We are passionate about our product, and we live for our customers.  We have high

ServiceNow is seeking a Manager, Solution Consulting to build high performing team of pre-sales Solution Consultants supporting the national sales force. This is your chance to get in front of developing your own team in a fast paced environment. The  Manager is responsible for individual SC career planning and development, team development and hiring according to the dynamic needs of the sales organization, and other administrative duties relative to team management.  In addition to these responsibilities, the Manager is expected to maintain strong relationships with counterparts in the Sales, Services, Support, Marketing and other organizations to ensure alignment of organizational activities and directions. These responsibilities all directly support the  Manager's primary goal: developing and maintaining a team that consistently secures the technical win in every deal they support for the sales force.   

You will be responsible for quality of the assigned work items/modules as per defined quality standards. Automation is very important. You will work towards automating test cases so that manual testing is very minimal or zero. You will work with QA and Dev teams to ensure the testing requirements are well understood, test cases are documented and test results are published as per schedule. You will work closely with various departments internally, understand QA requirements, and clearly manage expectations. You will contribute to improving QA processes, work across organizational boundaries and exercise appropriate influence to ensure commitment to customers and product quality.

Cloud Infrastructure Asset management and reconciliation. Asset support renewal cost analysis and identify cost reduction opportunities. New automation implementation and process improvement. Project management or recommendation for further process improvement.

We are seeking a Senior level or above UX Designer with a passion to solve complex business problems through deep customer and user understanding, killer UX design, and relentless experimentation and refinement. Collaborating with Product Management, Engineering, and other designers, you will design unified experiences across a portfolio of products to deliver valuable outcomes for our customers.

- Understand the detail behind the ServiceNow architecture and ITOM and communicate it at various levels. - Work closely with the development teams, participate and lead design and architecture reviews. - Work closely with Product Management on upcoming releases and provide feedback from customer interaction. - Contribute to the ServiceNow community as a thought leader in application development techniques. - Work with customers to understand needs and bring back this knowledge to the products.

Develop in Python and Javascript in order to help build web services and automation tools which are thoroughly specified, documented, and testable. Write test plans and test automation for declarative infrastructure. Learn how to build orchestration workflows by leveraging features of the ServiceNow platform. Research and implement new open-source and commercial tools, technologies and methodologies.

Develop in Python and Javascript in order to help build web services and automation tools which are thoroughly specified, documented, and testable. Write test plans and test automation for declarative infrastructure. Learn how to build orchestration workflows by leveraging features of the ServiceNow platform. Research and implement new open-source and commercial tools, technologies and methodologies. Manage large scale infrastructure with code. Collaborate with peer teams who have built world class networking and orchestration solutions.

ServiceNow is changing the way people work. With a service-orientation toward the activities, tasks and processes that make up day-to-day work life, we help the modern enterprise operate faster and be more scalable than ever before.  We’re disruptive. We work hard but try not to take ourselves too seriously. We are highly adaptable and constantly evolving. We are passionate about our product, and we live for our customers. We have high

Assist the sales personnel in the qualification of Enterprise customer needs and performing pre demo needs analysis. Participation on one or more strategic accounts either in support or lead. Provide mentoring and training to peers and other colleagues in the organization. Demonstrations of the product, both standard and tailored to prospects and existing customers, both onsite and via webex. Generation of product demo scripts and scenarios and maintaining demonstration environment(s). Scoping and delivering Proof of Concept/Proof of Value engagements with prospects. Responding to Request for Information/Proposal documents. Staying current on product developments/releases to a level required for demo and POC/POC. Supporting Marketing events – user conferences, trade shows, webinars etc. Staying current on competitive analyses and understanding differentiators between the company and its competitors.

We are looking for an experienced MariaDB/MySQL database engineer with a proven track record of troubleshooting the issues, bugs and performance of complex systems.  Working with key members of our Cloud Development, Service Operations teams and Support, you will focus on the design, build, and run aspects of MariaDB database. The ideal candidate for this position is a software engineer with a strong background in database technologies, performance analysis, and have in-depth knowledge of MySQL/MariaDB features and configurations.

 The Cloud Infrastructure Systems Engineering team at ServiceNow is looking for help to architect and build the server infrastructure and core services that allow our SaaS platform to run at scale and with high availability.   We’re looking for a skilled systems developer who can help craft the technology and processes needed to sustain ServiceNow’s growth while gaining valuable experience in modern systems and software development.

Passion for software development and problem-solving. High energy and an aptitude for learning new technologies. Familiarity with  Java & JavaScript programming skills. Familiarity with web technologies like HTML, AJAX, XML, REST. Familiarity with the software development life cycle. Good understanding of data structures, algorithms, object oriented design and design patterns. Self-starter, with quick learning curve. List any education requirements. Pursuing Bachelor’s/Master's degree in Computer Science or related discipline. 

ServiceNow is seeking a Performance focused Software Engineer, to join our rapidly growing team, building highly scalable and performant cloud services. The team is looking for a passionate leader, with a strong track record, who is in search of an exciting environment and innovative technology. You will be a key member of a strong team of engineers working on some of the company’s core applications. You will focus on building a highly scalable and robust cloud automation suite that automates various customer life cycle events like provisioning, cloning, load balancing thousands of ServiceNow customer instances across thousands of server farms globally distributed across the world. Your team operates in a DevOps environment and responds very quickly to incidents and providing relief to customers alongside other project work.

Sitting in the center of our development environment, the ITOM team is building a unique business-level service modeling, management, and mapping solution. Leveraging unique technology that automatically maps business services to the underlying infrastructure, these solutions allows IT to increase service availability, reduce costs, and improve operational performance and efficiency. We are seeking highly experienced and creative individuals, with relevant development background, and good business acumen, who are able to provide the highest level of customer satisfaction.

As a Senior Build/Release Engineer, you will be part of a team that is building the next generation build and release platform for ServiceNow. We need your expertise to help develop, scale, automate, and improve the underlying infrastructure, software, processes, and services required to support enterprise software development, quality engineering, and production releases.  

You will be a key member of our team and play an important role in defining the Security and Compliance framework for a leading cloud company. In this role, you will be required to demonstrate ability to analyze difficult problems, think out-of-box and provide pragmatic solutions and recommendations.  ServiceNow current cloud compliance initiatives are focused on, but not limited to ISO 27001, ISO 27018, FISMA, FedRAMP, PCI, SSAE 16, SOC 2, HIPAA, 21 CFR Part 11 and NERC CIP. The Senior Information System Engineer will be involved in driving and measuring risk assessments for the Federal business systems, control area, process, and product for company compliance initiatives for the Federal business.   

You will be a key member of our team and play an important role in defining the Security and Compliance framework for a leading cloud company. In this role you will be required to demonstrate ability to analyze difficult problems, think out-of-box and provide pragmatic solutions and recommendations.  ServiceNow current compliance initiatives are focused on, but not limited to ISO 27001, ISO 27018, FedRAMP, DOD IL4, PCI, SSAE 18, SOC 2, HIPAA, 21 CFR Part 11, MTCS, IRAP and NERC CIP.  

Lead, mentor, and manage a security team responsible for researching, developing, implementing and supporting company-wide security initiatives. Manage and maintain enterprise security systems and technology. Manage initiatives to design, configure, implement and test strategic security system solutions to address complex technical and business requirements. Develop security designs for complex, multi-platform systems. Partner with leaders across the company to ensure that corporate information security projects receive appropriate prioritization and resources. Document and maintain information related to the information security program. Collaborate with ServiceNow’s leadership teams, prioritizing tasks as necessary. Serve as technical leadership for large, complex projects using cross-functional teams. Maintain quality service by following organization standards.

In addition to these responsibilities, the Manager is expected to maintain strong relationships with counterparts in the Sales, Services, Support, Marketing and other organizations to ensure alignment of organizational activities and directions. These responsibilities all directly support the  Manager's primary goal: developing and maintaining a team that consistently secures the technical win in every deal they support for the sales force.   

Developing across the full stack of Web technologies - JavaScript, Angular.js, React, HTML, CSS, and SQL. Build report interfaces and data feeds . Working in a Scrum-based Agile development process that is light on documentation and meetings and heavy on coding. Designing and implement software that is simple, intuitive and easy to use that will allow customers to extend and customize the functionality to meet their specific business needs. Translate requirements and mock-ups into fully functional features by working closely with business and product owners, and creative designers.

The Workplace Services (WPS) team is responsible for curating and sustaining our unique ServiceNow work environments around the world, helping to bring our purpose to life in the physical sense.  We are responsible for the full life cycle of our physical workplaces, from ‘ideation to expiration’, and we are a key influencer of the employee experience by way of our workspaces, services and amenities.  

As an SSDL architect, you will be a member of the Product Security Team helping to refine secure development lifecycle processes. You will work with release and product management teams to define new release security processes and sign-off activities. In this role you will be responsible for performing program SSDL gap analysis, routine product evaluations and overseeing improvement plans for (DAST, SAST and SCA) continuous monitoring solutions.

As a Change Manager, you will be a key member of the team responsible for day-to-day operations of Change Management function, globally. This team is responsible for the compliance and governance of all change requests (100,000+ per month) across commercial and Federal environments. Develop and implement process improvement initiatives across the organization. Determine factors for compliance and enforcement. Provide training, coaching and guidance to the customers of the change management process with minimum supervision. Receive and process change requests through the Normal Change Process, including Change Approval Board (CAB) review and audit. Review change requests to ensure appropriate rigor, discipline, consistency and predictability is applied across the entire organization with respect to how changes are submitted, reviewed and approved and executed. Work with auditors to demonstrate adequacy and effectiveness of internal controls in commercial and federal environment.

We are seeking a Senior Product Manager to own the core data management solutions across internal and 3rd party systems, including enterprise search, data replication, data archiving, and more. We want someone who will thrive as an individual contributor and work collaboratively with fellow product managers, engineering teams, customers and company stakeholdersto shape the vision and roadmap for these elements as well as execute to develop new products that address key needs around data management for ServiceNow customers in the future.

Who We are Imagine your work day dominated less by emails and spreadsheets and more time given back to you to do your actual job. At ServiceNow, we are making work life more life-like and changing the way the biggest companies in the world are doing business. Our technology helps structure and automate the flow of work to streamline the delivery of services across the modern enterprise so that individuals can have everything they need within