Teams at ServiceNow

Lead cross-organizational governance and intake for licensing, entitlements, metering, and usage. Own the authoritative entitlement and usage data model, document integrations, define licensing standards and tooling, and coordinate releases across distributed systems. Drive prioritization, compliance, audit readiness, and executive reviews to enable scalable subscription and consumption-based business models.

Design, build, and maintain backend services and APIs for the Access Review feature in an IAM platform. Lead development of identity lifecycle, provisioning, access control, logging, monitoring, and auditing. Collaborate with cross-functional teams to ensure performance, scalability, reliability, and security of cloud-native microservices.

Lead and unify a fragmented enterprise IAM product portfolio: define strategy and roadmap, align engineering/design/architecture, drive integrations (including ServiceNow and PAM), establish governance and intake, deliver measurable outcomes (NRR, faster deployments, competitive wins), scale PM org, and build AI-enabled access intelligence and customer proof points for regulated environments.