Jobs at ServiceTitan

The Sales Development Flex Manager leads and develops teams of SDRs, drives pipeline strategy, recruits talent, and maintains performance metrics across the organization, adapting to various team needs and supporting high-impact projects.

Lead and grow a 3–10 person product design team to deliver enterprise SaaS UX across strategy and execution. Drive hiring, mentorship, design processes, AI-assisted prototyping, accessibility, UX measurement, cross-functional collaboration, and product roadmaps to achieve measurable business impact.

As a Customer Success Manager, you will manage client relationships, drive product adoption and retention, and ensure client success through data-driven strategies and collaboration with cross-functional teams.

Lead AI/ML initiatives, develop and deploy models, manage teams, and align projects with business goals while educating stakeholders on AI/ML benefits.

As a Sales Development Representative, you'll qualify leads, schedule demos, and engage clients to drive revenue growth while receiving extensive training.

Lead the engineering team at ServiceTitan, owning technical vision, improving systems, mentoring engineers, and collaborating with cross-functional teams to enhance product performance and reliability.

The Principal Executive Recruiter leads full-cycle searches for senior executives, acts as a strategic advisor to C-suite, and builds a talent pipeline while utilizing market intelligence. This role involves managing confidential searches and presenting detailed candidate data to senior leaders.

The Customer Success Manager will manage a portfolio of enterprise accounts, ensuring client satisfaction and maximizing software value through coaching, relationship management, and data analysis.

Lead the Core Platform Infrastructure team to design, build, and operate large-scale distributed systems, messaging and async frameworks, and an internal developer platform. Drive architecture, reliability (SLOs, monitoring, performance), developer productivity tooling, and AI-assisted engineering workflows. Hire, mentor, and partner with principal engineers and product leaders to standardize platform patterns and scale platform capabilities across the organization.

Lead and build a data science team to develop production AI across operations and post-sales product experiences. Own roadmap, deploy agentic systems and forecasting, partner with stakeholders, ensure production reliability, evaluation, and business impact, and communicate results to executives.

Lead ownership of the Salesforce platform with emphasis on CPQ and Billing: design and deliver Apex/LWC/Flow solutions, manage integrations (REST/SOAP, platform events, middleware), run CI/CD, enforce development best practices, mentor engineers, and apply AI-assisted tools to accelerate delivery.

Lead product strategy and roadmap for the Exteriors vertical, owning end-to-end product development. Drive customer discovery, design AI-powered automation and recommendations, set measurable multi-quarter goals, and coordinate cross-functional teams to deliver business value for roofing, siding, gutters, and windows contractors.

Lead a team of 8–10 Enterprise Customer Success Managers to drive retention, expansion, product adoption, and measurable ROI. Coach and develop CSMs, manage customer risk, set strategic priorities, collaborate cross-functionally, hire and scale the team, and champion customer feedback at the executive level.

Drive post-sales operational excellence by analyzing workflows, designing scalable processes and solutions, owning projects end-to-end, writing user stories and specs, leading UAT, implementing KPIs, and partnering cross-functionally to improve revenue systems (Salesforce, Gainsight, Salesloft, Smartsheet).

Manage the Ads product and platform lifecycle, define AI strategies, drive measurement and insights, and lead a PM team for performance marketing.

Lead product design for a class-leading SaaS across desktop, tablet, and mobile. Conduct discovery research, prototype in Figma, create journey maps and task flows, run user interviews and testing, collaborate with PMs and engineers, mentor junior designers, and drive user-centered product strategy to ship high-quality features.

Lead a cross-functional team to define and execute the product roadmap for Capacity Management and AI Virtual Agents. Own product lifecycle from research through launch, set KPIs for revenue and adoption, drive integrations via APIs, and apply ML/AI/IoT opportunities. Collaborate with R&D, go-to-market, and strategic partners to improve product-market fit and expand addressable market while resolving escalations and optimizing customer outcomes.

As a Senior Software Engineer (Mobile), you will guide the technical implementation of a cross-platform mobile application, develop key product features, and collaborate within a team to enhance user experience.

The Enterprise Sales Manager will drive sales of Aspire's software solutions, manage the sales pipeline, and build relationships with key accounts while achieving sales goals. Occasional travel to industry tradeshows may be required.

Lead technical aspects of an engineering team, design and revamp systems, improve efficiency, mentor engineers, and contribute to product strategy.