Jobs at SH Hotels and Resorts

Greet and assist guests at arrival, departure, and throughout their stay. Provide exceptional front-of-house service, handle guest inquiries and requests, multitask across shifts, and support overall rooms operations to ensure a relaxed, effortless guest experience.

Greet and assist guests at arrival and departure, provide exceptional customer service throughout stays, manage front desk tasks, multi-task in a 24-hour operation, and ensure a welcoming, detail-oriented guest experience.

Greet and assist guests on arrival, handle luggage, provide property information and concierge tips, support front desk operations, work physically and collaboratively in a 24-hour hotel environment, and prioritize exceptional guest service.

Manage daily IT support and network maintenance for the hotel, handle internal system tickets and guest technology inquiries, lead the IT function, ensure strong guest and team engagement, and support 24-hour operations while driving operational and financial performance.

Support hotel engineering by maintaining facilities and equipment, collecting and surfacing operational data, and ensuring organized, detail-oriented execution across a 24-hour operation. Assist the engineering team with maintenance coordination and documentation while promoting sustainability and reliable service.

Provide administrative and operational support to the People Operations (HR) team. Maintain organization, handle multi-tasking duties, assist with team coordination, employee communications, and daily HR processes to keep the department running smoothly.