Teams at SmarterDx

Lead complex technical investigations and resolve high-impact client issues for a clinical AI SaaS product. Own ticket lifecycle, coordinate cross-functional teams, improve support processes and documentation, mentor junior analysts, and communicate clearly with clinical and operational stakeholders.

Lead a portfolio of enterprise health system clients to drive implementation, adoption, and value realization of AI-powered clinical documentation. Build executive and clinical relationships, run governance and business reviews, coordinate cross-functional teams, monitor adoption and outcomes, advocate client needs to Product, and support renewals and account growth.

The Staff Software Engineer will design and build user-facing features for clinical AI applications, ensuring quality and security while collaborating cross-functionally.