Teams at Springboard

Own enterprise employer-partner relationships from implementation through renewal. Lead onboarding, launch coordination, client enablement, program health monitoring, business reviews, issue resolution, and expansion opportunities. Manage complex stakeholder relationships, report on learner and business outcomes, coordinate cross-functional teams, and develop scalable customer-success processes.

The role focuses on enhancing influencer partnerships by improving creator sourcing, outreach, and negotiation, while monitoring campaign performance and managing ongoing relationships.